Your account number appears on your debit card, checks, and online banking
Your Chase account number is a unique identifier for your specific deposit account. It is not the same as your routing number (which identifies Chase itself) or your card number (which is for your debit or credit card). You can find it in four places without calling or visiting a branch: on a check, on your debit card, in the Chase mobile app, or on the Chase website.
The fastest route is usually your debit card or a check from your checkbook, since both print it clearly. If you do not have either available right now, logging into your Chase account online takes less than a minute.
Key Takeaways
- Your account number is printed on the bottom left of any check from your checking account, after the routing number.
- On your Chase debit card, the account number does not appear on the front or back — you must look it up online or call.
- The Chase mobile app and website both display your account number under account details or account information.
- If you need the number for a wire transfer or direct deposit setup, the Chase website is the most reliable source since it shows the exact format the bank requires.
Finding your account number on a check
Look at the bottom of any check from your checking account. You will see three sets of numbers printed in a special magnetic ink format. The first set (usually nine digits) is your routing number. The second set is your account number, which can be anywhere from 10 to 12 digits. The third set is the check number itself.
This is the most reliable place to find it because the number printed on the check is exactly what Chase uses internally. If you are setting up direct deposit or a wire transfer, using the number from a check reduces the chance of a typo.
Checking your debit card
Your Chase debit card number is not the same as your account number, and the account number does not appear anywhere on the card itself — not on the front, back, or magnetic stripe. The 16-digit number on the front is your card number, which is linked to your account but is not your account number.
If a merchant or service asks for your account number and you only have your debit card, you will need to look it up another way. Do not give them your card number as a substitute, since they are different identifiers used for different purposes.
Looking it up in the Chase mobile app
Open the Chase mobile app and log in with your username and password. Tap the account you want information about. Your account number will appear near the top of the screen, usually labeled as "Account Number" or under a section called "Account Details."
The app also shows your routing number in the same location, which is helpful if you need both for a transfer or direct deposit setup. You can take a screenshot or write down the number while you are in the app.
Finding it on Chase.com
Log into your Chase account at chase.com. Click on the account name or "Account Details" to view your account information. Your account number will be displayed prominently, often with an option to copy it to your clipboard.
The website version sometimes shows more detail than the app, including the exact format Chase uses for that account type. If you are about to provide the number to an employer, lender, or service provider, the website is a good place to verify it one more time before you submit it.
What to do if you cannot access your account online
If you have forgotten your password or cannot log into Chase.com or the app, you can reset your password through the login screen. Click "Forgot username or password?" and follow the steps to verify your identity using your Social Security number and other personal information.
If you still cannot access your account after a reset attempt, or if you believe your account has been compromised, call Chase customer service at the number on the back of your debit card. They can verify your identity over the phone and provide your account number verbally. Wait times are usually shorter early in the morning on weekdays.
Why you might need your account number
Your account number is required for direct deposit setup (so your employer can deposit your paycheck), wire transfers, ACH transfers between banks, and setting up bill pay through Chase or another service. Some landlords and service providers also ask for it when setting up automatic payments.
Never share your account number with someone who calls or emails you claiming to be from Chase. Chase will never ask for your account number unsolicited. If you are uncertain whether a request is legitimate, hang up and call the number on the back of your card to verify.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits on the front of your debit or credit card. Your account number is a separate identifier that does not appear on the card itself. They are linked but serve different purposes — the card number is for transactions, while the account number identifies your specific deposit account at Chase.
Can I find my account number by calling Chase?
Yes. Call the number on the back of your debit card and speak with a representative. They will verify your identity and provide your account number. This is the safest option if you are not comfortable using the website or app, or if you suspect fraud on your account.
What is the routing number, and where do I find it?
Your routing number identifies Chase Bank itself, not your specific account. It is the first set of nine digits printed at the bottom of your checks. The routing number is the same for all Chase customers in your region, while your account number is unique to you.
Do I need my account number for a wire transfer?
Yes. For outgoing wire transfers, you provide your own account number to confirm which account the money is leaving from. For incoming wire transfers, you give the sender your account number and Chase's routing number so they can send money to you. Always double-check the number before confirming a transfer.