Chase branch hours vary by location, but most open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Chase does not set a single closing time across all branches. A branch in a downtown office building may close at 5 p.m., while one in a shopping center stays open until 6 p.m. Some branches in high-traffic areas open on Saturday mornings and close at 1 or 2 p.m. A few locations offer limited Sunday hours. The only way to know your branch's actual hours is to look them up by address.

You can find your branch's hours on Chase's website by entering your zip code, or by calling the branch directly. Google Maps also displays Chase hours when you search for a nearby location. If you are planning a visit for a specific task — depositing a check, opening an account, or speaking with a loan officer — calling ahead is worth the minute, because some services require an appointment or may not be available late in the day.

Key Takeaways

  • Most Chase branches open at 9 a.m. on weekdays and close at 5 or 6 p.m., but hours differ by location.
  • You can find your specific branch's hours on Chase.com by searching your zip code, or by calling the branch directly.
  • Saturday and Sunday hours are limited and not available at every location.
  • If you need a service that requires an appointment — such as opening a business account or meeting with a financial advisor — call ahead to confirm availability and book your time.

How to find your branch's exact hours

Go to Chase.com and click "Find a Branch or ATM" at the top of the page. Enter your zip code or address, and the map will show all nearby Chase locations with their hours listed below each address. The hours shown are current as of the date you search, though Chase updates them periodically if a branch changes its schedule.

If you do not have internet access, call Chase customer service at 1-800-935-9935 and give them your zip code. They can tell you the hours of the nearest branch. You can also call the branch directly — the phone number appears in the search results on Chase.com.

Weekday hours and what time things close

Most Chase branches operate Monday through Friday from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m. Branches in busy urban areas or shopping centers tend toward the later closing time. A few branches stay open until 7 p.m., but this is less common.

If you need to deposit a check or withdraw cash, you can do both at a Chase ATM 24 hours a day, seven days a week. ATMs are outside most branches and in many Chase-affiliated stores. If you need to speak with a teller or a banker about a problem with your account, you will need to visit during branch hours.

Saturday and Sunday hours

Not all Chase branches are open on Saturday. Those that are typically open from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Branches in shopping centers are more likely to have Saturday hours than those in office buildings. Very few Chase branches open on Sunday, and when they do, hours are usually 11 a.m. to 3 p.m.

If you need to handle banking on a weekend, check your branch's hours before you go. If your branch is closed, you can still use the ATM, or you can visit a different Chase location that is open. The branch locator on Chase.com shows which nearby branches have Saturday or Sunday hours.

What to do if you cannot visit during branch hours

Chase offers several ways to handle banking outside of branch hours. You can deposit checks using the Chase mobile app — photograph the front and back of the check, and the deposit posts to your account within one business day. You can transfer money between your own accounts, pay bills, and check your balance through the app or online banking at any time.

If you need to speak with someone about a problem, Chase customer service is available by phone 24 hours a day at 1-800-935-9935. For complex issues — such as disputing a transaction, discussing a loan, or opening a new account type — you may need to schedule a callback with a banker during business hours, or visit the branch in person.

Holiday hours and closures

Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On the day before or after a holiday, some branches may have reduced hours. ATMs remain available 24/7 even on holidays.

If a holiday falls on a weekday and you need to handle banking that day, plan ahead. Check Chase.com or call your branch a few days before the holiday to confirm whether it will be open. If you need to deposit a check on a holiday, use mobile deposit through the app instead.

Frequently Asked Questions

Can I do everything I need at a Chase ATM instead of visiting the branch?

You can deposit checks, withdraw cash, transfer money between accounts, and check your balance at an ATM. You cannot open a new account, order a debit card, dispute a transaction, or speak with someone about a problem at an ATM. For those tasks, you need to visit during branch hours or call customer service.

What if my branch closes before I can get there after work?

Use the Chase mobile app or online banking to handle most tasks — deposits, transfers, bill payments, and balance checks. If you need to speak with a banker, call 1-800-935-9935 to schedule a callback during business hours, or visit on a Saturday if your branch is open. Some branches offer evening hours; check your branch's schedule on Chase.com.

Are Chase hours the same at every location?

No. Hours vary by branch location, day of the week, and whether the branch is in an office building or shopping center. Always look up your specific branch on Chase.com or call it directly to confirm hours before you visit.

What time does Chase close on Friday?

Most branches close at 5 or 6 p.m. on Friday, the same as other weekdays. Some close at 7 p.m. Check your branch's hours on Chase.com to be sure.