Chase offers notary services at most branches, but availability and cost vary by location
Most Chase branches do have a notary public on staff, and many will notarize documents for customers at no charge. However, this is not may provide at every location — some smaller branches or those in certain states may not offer the service, and a few charge a fee. Your best move is to call your specific branch directly before you go in, because the fastest way to find out what they offer is to ask them.
Chase does not advertise a single national policy on notary services. Instead, each branch operates under its state's notary laws and Chase's own internal guidelines. This means what you can get at one branch might not be available at another, even in the same city.
Key Takeaways
- Call your local Chase branch before visiting to confirm they have a notary available and whether there is a fee.
- Chase typically notarizes documents for free if you are a customer, though some branches may charge a small fee.
- You will need a valid government-issued ID and the document that needs notarizing when you visit.
- If your branch does not offer notary services, Chase can usually direct you to a nearby location that does.
How to learn about your Chase branch has a notary
The Chase website does not have a branch-by-branch notary availability tool, so calling is your fastest option. Ask for the branch directly and say you need to know if they have a notary public available and whether the service is free for customers. Write down the answer — staff turnover means the information can change, and having it in writing helps if you show up and find something different.
If your branch does not have a notary, ask them which nearby Chase location does. They often know the answer because branches refer customers to each other for services like this. You can also search "Chase branch near me" on Chase.com and then call the branches closest to you until you find one.
What to bring when you visit for notarization
You will need a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary will check this to confirm your identity before notarizing anything. Bring the actual document that needs notarizing, not a copy. The notary has to see the original and will typically sign and stamp it in front of you.
Some documents have specific notarization requirements — for example, a power of attorney might need to be notarized in a certain way, or a real estate document might have particular language the notary needs to follow. If you are unsure whether your document is set up correctly for notarization, ask the notary when you arrive. They can often tell you if something needs to be changed before they can notarize it.
Whether you need to be a Chase customer
Most Chase branches will notarize documents for non-customers, though some may charge a fee if you do not have an account. The policy varies by branch and state. If you are not a Chase customer, call ahead and ask — it takes 30 seconds and saves you a trip if that particular branch does not notarize for non-customers.
If you are a customer, the service is almost always free. Chase considers notarization a customer service benefit, similar to using the ATM or speaking with a banker. Some branches may still charge a small fee in certain states where state law requires it, but this is uncommon.
How long notarization takes at Chase
The actual notarization process takes just a few minutes — usually five to ten minutes if the branch is not busy. However, you may wait in line depending on how crowded the branch is. There is no way to schedule a notary appointment at Chase, so you show up during business hours and wait your turn like any other customer service request.
Weekday mornings and early afternoons tend to be slower than late afternoons or Saturdays. If you need notarization done quickly, going in during a slower time increases the odds you will not wait long.
What to do if Chase cannot notarize your document
Some documents cannot be notarized by a bank notary for legal reasons — for example, a notary cannot notarize a document they are also a party to, or a document that requires a specific type of notarization that bank notaries are not licensed to perform. If Chase tells you they cannot notarize your document, ask them why. They can usually explain what the issue is and point you toward someone who can help.
Other options include hiring a mobile notary who comes to you, visiting a UPS Store or FedEx location that offers notary services, or contacting your state's notary public directory to find an independent notary near you. Some law offices also offer notary services, sometimes for a fee.
Frequently Asked Questions
Does Chase charge for notary services?
Most Chase branches notarize documents for free if you are a customer. Non-customers may be charged a small fee, though many branches will do it for free regardless. Call your branch to ask, since the policy varies by location and state.
Can I get a document notarized at any Chase branch?
Most branches have a notary, but not all. Smaller branches or those in certain states may not offer the service. Call the specific branch you plan to visit to confirm they have a notary available before you go.
What if I need a notary on a weekend?
Some Chase branches are open on Saturday mornings and may have a notary available. Call ahead to confirm your branch is open and has a notary working that day. If not, a mobile notary or UPS Store are alternatives that often have weekend hours.
Do I have to be a Chase customer to get a document notarized?
Most branches will notarize for non-customers, though some may charge a fee. Call your local branch and ask — it is the only way to know their specific policy.
What happens if the notary says they cannot notarize my document?
Ask the notary why they cannot do it. They can usually explain the legal reason and suggest where you might find someone who can. A mobile notary, law office, or independent notary may be able to help with documents that banks cannot notarize.