Chase does not operate coin counting machines in its branches

Chase stopped offering coin counting services at most of its branches years ago and does not currently maintain coin-counting machines as a standard service. If you have a large amount of loose change, you will need to use a different method to convert it to paper currency or deposit it.

This change reflects a broader shift across major banks. As fewer people use cash and coins, banks have eliminated machines that require regular maintenance and servicing. Chase customers with coins still have several options, though none involve walking into a branch with a bucket of pennies.

Key Takeaways

  • Chase branches do not have coin counting machines available to customers.
  • Grocery stores with customer service desks often have coin counters you can use for free or a small fee.
  • You can roll coins yourself and deposit them at any Chase branch or ATM during business hours.
  • Coinstar machines are located in many retail stores and will convert coins to cash or a gift card, though they charge a percentage fee.
  • Some credit unions and smaller regional banks still offer coin counting as a member service.

Coin rolling and deposit at Chase branches

The most direct option for Chase customers is to roll your coins yourself using paper coin wrappers, which are free at any Chase branch. Standard rolls hold 50 pennies, 40 nickels, 25 dimes, or 20 quarters. You can ask for wrappers at the teller window or pick them up from the coin dispenser if your branch has one.

Once rolled, you can deposit the coins at a Chase branch during business hours or use a Chase ATM that accepts deposits. Not all ATMs accept coin deposits, so call your local branch first to confirm the machine you plan to use has that capability. Rolled coins deposited this way go directly into your account without any fee.

Grocery store coin counters

Many grocery store customer service desks have coin counting machines available to shoppers. Chains like Kroger, Safeway, and Whole Foods often provide this service free to customers, though some stores charge a small fee or require a purchase. The machine counts your coins and either gives you cash or a receipt you can take to the register.

This option works well if you have a moderate amount of change and shop at a store with a service desk. Call ahead to confirm your local store has a machine and whether there is a fee. Hours vary, but most operate during regular store hours.

Coinstar machines and retail locations

Coinstar machines are coin-to-cash kiosks found in grocery stores, pharmacies, and other retail locations nationwide. You pour your coins into the machine, it counts them, and you receive cash or a gift card. The service charges a percentage fee — typically around 11 percent of the total value — which is deducted from what you receive.

You can find Coinstar locations using their website locator tool. The fee makes this option more expensive than rolling coins yourself, but it is fast and requires no effort on your part. If you choose a gift card instead of cash, Coinstar waives the fee for certain retailers.

Credit unions and smaller banks

Some credit unions and regional banks still offer coin counting as a service to members or customers. If you belong to a credit union or have an account at a smaller local bank, call and ask whether they have a coin counter. This service is more common at institutions with fewer branches and lower transaction volumes than at large national banks.

Even if your credit union does not have a machine, staff may be willing to count and roll coins for you manually, especially if you are a long-standing member. It never hurts to ask.

Donating coins instead of converting them

If the amount of change is small and the hassle of converting it feels not worth the effort, consider donating it. Many charities, schools, and community organizations accept coin donations. Some Coinstar machines also allow you to donate directly to charity instead of taking cash, which skips the fee entirely.

This option works best if you have a cause you want to support and do not need the money immediately. It turns loose change into a tax-deductible contribution.

Frequently Asked Questions

Can I deposit coins directly into a Chase ATM?

Some Chase ATMs accept coin deposits, but not all. Call your branch to confirm the specific machine you plan to use has this capability. If it does, you can deposit rolled or loose coins during the hours the ATM is available.

Do I have to roll coins before depositing them at Chase?

No, but it makes the process faster. You can deposit loose coins at a teller window during branch hours, though the teller may ask you to roll them or may charge a small fee for counting. Rolling them yourself avoids any potential delay or fee.

What is the fee for using a Coinstar machine?

Coinstar charges a percentage fee, typically around 11 percent of the total coin value, when you exchange coins for cash. The fee is waived if you choose a gift card to certain retailers instead of cash.

Can I use a Chase coin counter if I am not a customer?

Chase does not have coin counters, so this does not apply. However, some grocery store coin counters are available to anyone shopping there, regardless of where they bank.