Chase does not sell travel tickets directly, but your Chase card can earn rewards on tickets you buy elsewhere
Chase Bank itself does not issue airline tickets, concert tickets, or event tickets. You cannot call Chase and order a ticket to a flight or show. However, if you hold a Chase credit card — particularly one of their travel rewards cards — you can earn cash back or points when you purchase tickets through airlines, ticketing websites, or venues.
The rewards you earn depend on which Chase card you carry. Some cards offer bonus points on travel purchases, while others give flat cash back on all purchases. The ticket seller determines the price; Chase's role is to process the payment and credit your account with rewards.
Key Takeaways
- Chase credit cards earn rewards on ticket purchases made through airlines, Ticketmaster, StubHub, and similar vendors, but Chase does not sell the tickets themselves.
- Different Chase cards offer different reward rates — some give bonus points on travel, others give flat cash back, and some offer no rewards at all.
- Chase's travel portal (available to some cardholders) lets you search and book flights and hotels, but you still purchase the actual ticket from the airline or vendor.
- Chase does not offer travel insurance, ticket protection, or refund services — those protections come from the airline, venue, or ticket seller.
How Chase rewards work when you buy tickets
When you use a Chase credit card to buy a ticket — whether from an airline website, Ticketmaster, or a concert venue — the purchase posts to your card. Chase then credits your rewards account with points or cash back based on your card's terms. A card that earns 3 points per dollar on travel will credit 3 points for every dollar you spend on an airline ticket.
You accumulate these rewards in your Chase account and can redeem them later for statement credits, cash, gift cards, or (on some cards) travel bookings through Chase's portal. The ticket itself comes from the airline or vendor — Chase is not involved in issuing it, delivering it, or supporting it if something goes wrong.
Chase travel cards and their reward structures
Chase offers several credit cards marketed toward travelers, each with different reward rates. The Chase Sapphire Preferred earns 2 points per dollar on travel and dining. The Chase Sapphire Reserve earns 3 points per dollar on travel. The Chase Freedom Unlimited earns 1.5% cash back on all purchases, including tickets. Other Chase cards may earn no rewards or flat rewards on all categories.
Your rewards rate applies only to the card you use. If you have multiple Chase cards, you choose which one to use at checkout. The ticket price itself does not change based on which card you use — only the rewards you earn change.
Using Chase's travel portal to search for flights
Some Chase cardholders can access a travel portal through their online account. This portal lets you search for flights, hotels, and rental cars from multiple providers in one place. You can compare prices and book directly through the portal, and your purchase will still earn rewards at the rate your card offers.
The portal is a search and booking tool, not a ticket seller. When you book a flight through it, you are purchasing from the airline itself — the portal just connects you. If your flight is cancelled or you need to change it, you contact the airline, not Chase. Chase's role ends once the transaction posts to your card.
What Chase does not cover for tickets
Chase does not offer refunds, cancellations, or replacements if your ticket is lost, stolen, or the event is cancelled. Those protections come from the airline, venue, or ticket seller. If an airline cancels your flight, the airline decides whether to rebook you or refund you — Chase has no say in that decision.
Some premium Chase cards (like the Sapphire Reserve) include travel insurance that covers trip cancellations, trip delays, or lost luggage, but these policies protect your trip as a whole, not individual tickets. Read your card's benefits guide to see what travel protections are included.
Where to actually buy tickets if you want to use your Chase card
You buy tickets the same way anyone else does: directly from the airline website, from Ticketmaster or other ticketing platforms, from StubHub or Vivid Seats for resale events, or from the venue's box office. When you reach checkout, you select your Chase card as the payment method. The purchase posts to your card, and your rewards are credited to your account within a few days.
Some vendors offer their own rewards programs or discounts. You can stack those with your Chase rewards — for example, earning airline miles from the airline plus points from your Chase card on the same purchase. Check both the vendor's terms and your card's terms to understand what you will earn.
Frequently Asked Questions
Can I use Chase points to buy airline tickets directly?
Yes, on some Chase cards. If you have a card that earns Chase Ultimate Rewards points, you can log into your account and redeem points for travel through Chase's travel portal, which includes flights. You can also transfer points to airline partners in some cases. However, you cannot call Chase and have them purchase a ticket for you — you must book it yourself through the portal or transfer the points to an airline.
Does Chase offer travel insurance on ticket purchases?
Some Chase cards include trip cancellation insurance, trip delay reimbursement, and lost luggage coverage, but these are card benefits, not ticket-specific protections. They cover your entire trip if something goes wrong, not just the ticket. Read your card's benefits guide or call the number on the back of your card to see what travel insurance is included.
What happens if I buy a ticket with my Chase card and the event is cancelled?
Chase does not handle refunds or cancellations. You must contact the airline, venue, or ticket seller directly. They decide whether to refund you, rebook you, or offer a credit. Your Chase card is just the payment method — it does not give you any special rights with the vendor.
Can I earn rewards on tickets bought through a travel agent?
Yes, if you pay the travel agent with your Chase card. The purchase posts to your card and earns rewards at your card's travel rate. However, if the travel agent charges a fee or markup, that fee may or may not earn rewards depending on how it is categorized — ask the agent before you book.
Does Chase offer discounts on tickets?
Chase does not negotiate ticket prices or offer discounts. You pay the same price everyone else pays. Your benefit is the rewards you earn on the purchase, which you can redeem later. Some Chase cards offer perks like priority boarding or lounge access, but those are separate from ticket pricing.