Chase offers notary services at most branches, but availability varies by location and you may need to be a customer

Chase does provide notary services at many of its branches, but the service is not may provide at every location. Whether your local Chase branch offers it depends on staffing and branch size. Some branches have a notary on staff during business hours; others do not offer the service at all. You should call your specific branch before visiting, because showing up without confirmation wastes a trip.

Chase does not charge a fee for notarization if you are a Chase customer with an account at that branch. If you are not a customer, some branches will still notarize documents for a small fee, but this varies. Call ahead to ask about the fee and whether non-customers are served at your location.

Key Takeaways

  • Not every Chase branch offers notary services, so you must call your specific branch to confirm availability before visiting.
  • Chase customers typically receive notarization for free, while non-customers may pay a fee or be turned away depending on the branch.
  • Notary availability is usually during regular business hours, but hours vary by branch and staffing.
  • You will need to bring a valid government-issued ID and the documents that require notarization.
  • If your Chase branch does not offer notary services, you can find notaries through your state's notary search tool or at UPS stores and FedEx locations.

How to learn about your Chase branch has a notary

Call your local Chase branch directly. This is the fastest way to confirm whether a notary is available. When you call, ask whether the notary is in the branch that day and what their hours are. Some branches have a notary only on certain days of the week.

You can also visit the Chase branch locator on Chase.com, select your branch, and call the number listed. Have your branch number ready if you have it, because some larger Chase locations have multiple branches in the same building.

What documents you need to bring

Bring a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary must verify your identity before notarizing anything. Bring the original documents that need to be notarized, not copies. The notary will examine the original and then place their seal and signature on it.

Know which pages or sections of your documents need notarization. Some documents only require a notary's seal on one page, while others may need it on multiple pages. If you are unsure, bring the full document and ask the notary which parts need the seal.

What to expect during the notarization process

The notary will ask you to sign the document in front of them. They cannot notarize a document you signed before arriving — the signature must happen in their presence. This is a legal requirement, not a Chase policy. The notary will then place their official seal on the document, sign it, and record the date.

The entire process usually takes 5 to 10 minutes per document. If you have multiple documents, allow extra time. The notary may ask you questions about the document to confirm you understand what you are signing.

Chase notary fees and customer requirements

Chase customers with an account at the branch where you seek notarization do not pay a fee. Non-customers may be charged a fee ranging from $5 to $15 per document, though some branches decline to notarize for non-customers altogether. Call ahead to confirm the fee and whether your branch serves non-customers.

You do not need to have a large account balance or a specific type of account. A basic checking or savings account at Chase qualifies you for free notarization at that branch. If you have an account at a different Chase branch, call the branch where you plan to get notarized to ask whether they will waive the fee.

Alternatives if your Chase branch does not offer notary services

Many states maintain a notary search tool on their Secretary of State website. You can search by zip code to find notaries near you. UPS stores and FedEx locations also offer notary services in most areas, usually for $10 to $25 per document. Some banks other than Chase, credit unions, and law offices provide notarization as well.

If you need notarization urgently, call ahead to any location you plan to visit. Notaries can become busy, and some locations require an appointment. Having a backup option prevents another wasted trip if your first choice is unavailable.

Documents that commonly require notarization

Power of attorney forms, affidavits, and real estate documents often require notarization. Loan documents, adoption papers, and certain legal declarations may also need a notary's seal. Some employers require notarized copies of diplomas or certifications. Your lender, attorney, or the organization requesting the document will tell you whether notarization is required.

Do not assume a document needs notarization just because it is important. Ask the person or organization requesting it whether they specifically need a notary's seal or whether a regular signature is sufficient. Unnecessary notarization costs money and time.

Frequently Asked Questions

Can Chase notarize documents I signed before coming to the branch?

No. The notary must watch you sign the document in front of them. If you have already signed it, the notary cannot notarize it. You will need to bring an unsigned copy and sign it in the notary's presence.

Do I need to be a Chase customer to get notarized at Chase?

No, but non-customers may be charged a fee or turned away depending on the branch. Call your local Chase branch to ask whether they notarize for non-customers and what the fee is.

What if I need notarization after Chase branch hours?

UPS stores, FedEx locations, and some law offices offer notary services outside of bank hours. Search your state's notary directory or call nearby UPS and FedEx locations to find evening or weekend availability.

Can a notary at Chase notarize documents for a family member?

Yes, as long as the family member is present with a valid ID. The notary cannot notarize for someone who is not in the room. The person whose signature is being notarized must be physically present.

How long does a notarized document stay valid?

A notarized document does not expire. The notary's seal and signature confirm that the document was signed in front of a notary on a specific date. The document itself remains valid indefinitely unless the organization requesting it specifies otherwise.