Truist branch hours vary by location, but most branches open at 9 a.m. and close between 4 p.m. and 6 p.m. on weekdays

Truist does not set a single closing time across all branches. Each location has its own schedule based on customer traffic and staffing. Most branches close at either 5 p.m. or 6 p.m. on Monday through Friday, with some locations staying open as late as 7 p.m. in busier areas. Saturday hours typically run from 9 a.m. to 1 p.m., and most branches are closed on Sunday.

The fastest way to find your specific branch's hours is to visit Truist's branch locator on their website or call the branch directly. Hours can change seasonally or without notice, so checking before you go saves a trip.

Key Takeaways

  • Most Truist branches close between 4 p.m. and 6 p.m. on weekdays, with some locations open until 7 p.m.
  • Saturday hours are usually 9 a.m. to 1 p.m., and branches are typically closed on Sunday.
  • You can find your branch's exact hours through the Truist branch locator or by calling the location directly.
  • Truist customer service by phone is available 24/7, so you can reach someone outside of branch hours for account questions.

How to find your branch's closing time

Go to Truist.com and use the branch and ATM locator tool. Enter your address or zip code, and the results will show each nearby branch with its full hours of operation. The locator updates regularly, so the hours you see there are current.

If you prefer to call, dial the main Truist customer service number (1-800-872-2657) and ask for your local branch's hours. A representative can also tell you whether the branch offers services you need, such as safe deposit boxes or notary services, which may have different hours than regular banking.

Why closing times matter for common tasks

If you need to deposit a check or withdraw cash, you must arrive before closing. ATMs are available 24/7, but tellers close at the branch's posted time. If you miss the window, you can use an ATM for cash or deposit checks through mobile deposit (available through the Truist mobile app) if your check meets the bank's requirements.

For services that require a teller — such as opening a new account, getting a cashier's check, or discussing a loan — you must visit during business hours. Some branches offer extended hours on certain weekdays, so if your schedule is tight, call ahead to confirm a teller will be available when you plan to visit.

After-hours options when the branch is closed

Truist customer service representatives are available by phone 24/7 at 1-800-872-2657. They can answer account questions, help with transfers, report fraud, or discuss your account balance. This line is staffed around the clock, including weekends and holidays.

The Truist mobile app and online banking portal are also available 24/7. You can check balances, transfer money between accounts, pay bills, and deposit checks remotely. For urgent issues that require a teller's help, you may need to wait until the next business day or visit a branch in a different time zone if you are traveling.

Holiday hours and closures

Truist branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays observed in their region. Customer service by phone remains available on most holidays, though wait times may be longer.

If you know you will need branch services on or around a holiday, check the Truist website or call ahead. Planning ahead prevents the frustration of arriving at a closed branch when you need to complete a time-sensitive transaction.

Drive-through and ATM access outside branch hours

Many Truist branches have drive-through windows with hours that may extend beyond the main branch closing time. Check your branch's locator page to see if a drive-through is available and what its specific hours are. Drive-throughs typically handle deposits, withdrawals, and check cashing but not account opening or complex services.

Truist ATMs are available 24/7 at branch locations and at thousands of partner ATM networks nationwide. You can withdraw cash, deposit checks (at ATMs equipped with deposit capability), and check your balance at any time. Using an ATM outside of business hours is often the fastest option for routine transactions.

Frequently Asked Questions

What time does Truist close on Friday?

Most Truist branches close between 5 p.m. and 6 p.m. on Friday, though some locations stay open until 7 p.m. Check your specific branch's hours through the Truist locator or by calling ahead, as Friday hours can vary by location.

Can I deposit a check after the branch closes?

Yes, if your branch has an ATM with mobile deposit capability or a deposit envelope slot. You can also use the Truist mobile app to deposit checks remotely 24/7, as long as your check meets the bank's requirements for mobile deposit.

Is Truist open on Saturday?

Most Truist branches are open on Saturday from 9 a.m. to 1 p.m., though some locations may have different hours. Check your branch's schedule through the locator tool or call to confirm Saturday hours before you visit.

Can I reach Truist customer service after hours?

Yes. Truist customer service by phone is available 24/7 at 1-800-872-2657. You can also use online banking and the mobile app anytime to check balances, transfer money, and handle many routine tasks without visiting a branch.

What should I do if I need to visit a branch but it's closed?

Use an ATM for cash withdrawals or check deposits if available. Call Truist customer service at 1-800-872-2657 for account questions or transfers. For services requiring a teller, plan your visit during business hours or use online banking and the mobile app to handle what you can remotely.