Truist branch hours vary by location, but most branches open at 9 a.m. and close between 5 and 6 p.m. on weekdays

Truist does not set a single closing time across all branches. Each location operates on its own schedule, and hours differ between weekdays, Saturdays, and Sundays. Most branches are open Monday through Friday from 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., but some locations stay open later or open earlier. Saturday hours typically run 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., and many branches are closed on Sunday.

The fastest way to find your specific branch's hours is to visit the Truist website, use the branch locator tool, and search by address or ZIP code. You can also call the branch directly or check your account statements, which often list local branch contact information.

Key Takeaways

  • Most Truist branches close between 5 and 6 p.m. on weekdays, but hours vary by location.
  • The Truist branch locator on their website shows exact hours for each location, including Saturday and Sunday schedules.
  • If you need to reach customer service outside branch hours, Truist offers phone support and online banking 24/7.
  • Some Truist branches inside grocery stores or other retailers may have different hours than standalone bank locations.

How to find your branch's exact closing time

Go to the Truist website and select the branch locator tool. Enter your address, city, or ZIP code, and the tool will display all nearby branches with their full hours of operation. Each location shows weekday hours, Saturday hours, and whether the branch is open on Sunday. The listing also includes the branch phone number, address, and available services at that location.

If you prefer to call, dial the main Truist customer service line and ask for your local branch number, or search "Truist near me" in a search engine to pull up the branch address and phone number directly. When you call, confirm the hours before you go, since holiday schedules and temporary closures can change posted times.

Truist customer service hours outside the branch

Truist customer service by phone is available 24 hours a day, 7 days a week. You can reach them at the number on the back of your debit card or through your online account. This line handles account questions, card disputes, transfers, and general banking needs even when branches are closed.

Online banking through the Truist website or mobile app is also available around the clock. You can check balances, transfer money between accounts, pay bills, and deposit checks by phone or mobile deposit any time of day or night. For urgent issues outside business hours, the 24/7 phone line is your fastest option.

Saturday and Sunday hours at Truist branches

Most Truist branches are open on Saturday from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., though some locations may have different hours. Many branches are closed on Sunday, but a small number of high-traffic locations may be open for limited hours. Check your specific branch's schedule using the locator tool, since Saturday and Sunday hours are not uniform across the network.

If your branch is closed on the weekend, you can still handle most banking needs through the mobile app, online banking, or the 24/7 phone line. ATMs are available around the clock at most Truist locations and at partner ATM networks.

Branches inside retail stores may have different hours

Some Truist branches operate inside grocery stores, pharmacies, or other retail locations. These branches often close earlier than standalone bank branches and follow the retail store's hours rather than standard banking hours. A Truist branch inside a grocery store, for example, might close at 8 p.m. or 9 p.m. on weekdays if the store is open that late, or it might close at 6 p.m. if the store closes earlier.

The branch locator tool identifies which branches are inside retail locations and shows their specific hours. If you use a branch-in-store location regularly, confirm the hours directly with that location, since retail store hours can change seasonally or without notice.

What to do if you need banking services after hours

Use Truist's 24/7 phone line for account questions, transfers, or card issues. Call the number on the back of your debit card or check your account statement for the customer service number. For deposits, use mobile deposit through the Truist app if you have a smartphone, or visit an ATM to deposit checks at any Truist location.

If you need to speak with someone in person, plan your visit during branch hours or use online banking to handle the transaction before you visit. Many routine tasks—paying bills, transferring money, checking balances, and depositing checks—can be completed without going to a branch at all.

Frequently Asked Questions

Are Truist branches open on holidays?

No, most Truist branches are closed on major federal holidays like Thanksgiving, Christmas, and New Year's Day. Some branches may have modified hours on the day before or after a holiday. Check the branch locator or call ahead to confirm hours around holidays.

Can I do banking at Truist ATMs after the branch closes?

Yes, Truist ATMs are available 24/7 for withdrawals, deposits (if the ATM has a deposit slot), and balance inquiries. You can also use ATMs at partner banks and networks. Check your account or the Truist website to find ATM locations near you.

What if I need to speak to someone and the branch is closed?

Call Truist customer service at the number on your debit card. The line is staffed 24 hours a day, 7 days a week and can handle most account questions, disputes, and transfers without a branch visit.

Do all Truist branches have the same hours?

No, hours vary by location. Some branches open earlier or close later than others, and branches inside retail stores often follow different schedules. Use the branch locator tool to find the exact hours for your location.