Truist branch hours vary by location, but most open at 9 a.m. on weekdays and close between 5 and 6 p.m.

Truist does not set a single opening time for all branches. Each location has its own schedule based on customer traffic and staffing. The most common weekday hours are 9 a.m. to 5 p.m. or 9 a.m. to 6 p.m., but some branches in high-traffic areas open earlier or stay open later. Saturday hours typically run 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Most branches are closed on Sundays.

The fastest way to find your specific branch's hours is to visit Truist.com, use the branch locator tool, and enter your zip code or address. You can also call your local branch directly — the phone number appears in the search results. Hours can change seasonally or for holidays, so checking before you go saves a trip.

Key Takeaways

  • Most Truist branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but hours vary by location.
  • Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches are closed on Sundays.
  • Use the Truist branch locator on Truist.com to find your nearest branch and its exact hours.
  • Customer service phone lines typically open at 8 a.m. on weekdays and have different hours than branch locations.
  • Holiday schedules may close branches or shorten hours, so confirm before visiting on or near a holiday.

How to find your branch's specific hours

Go to Truist.com and click the branch locator link, usually found in the top navigation or footer. Enter your zip code, city, or street address. The results show each nearby branch with its full address, phone number, and hours for each day of the week.

If you prefer to call, dial the number listed for your branch. A staff member can confirm hours and let you know if the branch will be closed for any reason on the day you plan to visit. This is especially useful before holidays or during severe weather.

Customer service phone hours

Truist customer service lines open earlier than most branches — typically at 8 a.m. on weekdays. Phone support usually runs until 9 p.m. or later on weekdays, and Saturday hours are often 9 a.m. to 5 p.m. Sunday hours vary by the type of service you need.

The phone number on the back of your Truist debit or credit card connects you to the right department for your account type. Wait times are usually shorter early in the morning or mid-afternoon on weekdays.

Online and mobile banking access

Truist's website and mobile app are open 24/7. You can check balances, transfer money, pay bills, deposit checks by photo, and manage most account needs without visiting a branch or calling. The app works on iOS and Android devices and can be downloaded from the app store on your phone.

For transactions that require a signature or verification of identity — such as opening a new account, applying for a loan, or resolving a dispute — you will need to visit a branch or speak with a representative by phone during business hours.

Holiday closures and schedule changes

Truist branches close on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other observances depending on location. On the day before or after a holiday, hours may be shortened.

Check Truist.com or call your branch in advance if you need to conduct business around a holiday. The website usually posts holiday schedules several weeks ahead, and your branch can confirm whether it will be open or closed on a specific date.

ATM access outside branch hours

Truist ATMs are available 24/7 at most branch locations and at many retail partners. You can withdraw cash, deposit checks, transfer funds, and check your balance at any Truist ATM without visiting a teller. Using an ATM outside your branch network may result in a fee, depending on your account type.

If you need cash or want to make a deposit outside branch hours, an ATM is usually your fastest option. Truist's ATM locator on the website or app shows you the nearest machine and whether it accepts deposits.

What to do if your branch has limited hours

Some Truist branches operate on reduced schedules, especially in smaller towns or rural areas. If your nearest branch has hours that do not work for your schedule, you have several options: use online or mobile banking to handle routine transactions, visit an ATM for cash or deposits, or call customer service during their extended phone hours.

You can also conduct many banking tasks at any Truist branch, not just the one closest to you. If you are traveling or in a different part of town, you can visit any Truist location during its hours. Bring your ID and debit card to make sure transactions go smoothly.

Frequently Asked Questions

Are all Truist branches open on Saturday?

Most Truist branches are open on Saturday, typically from 9 a.m. to 1 or 2 p.m., but not all locations offer Saturday service. Use the branch locator on Truist.com to check whether your nearest branch is open on Saturday and what time it closes.

Can I do my banking after 6 p.m.?

Yes. Customer service phone lines stay open until 9 p.m. or later on weekdays, ATMs are available 24/7, and online and mobile banking work around the clock. You cannot visit a teller after branch hours close, but most banking tasks can be handled through these other channels.

What if I need to visit a branch but it is closed?

Call customer service to see if your transaction can be handled by phone or through the app. If you need to speak with a branch representative, ask when the branch reopens and whether you can schedule an appointment. Some branches offer appointment-based service for complex transactions.

Do Truist branches close on bank holidays?

Yes, Truist branches close on federal holidays like Thanksgiving, Christmas, and New Year's Day. Hours may also be shortened the day before or after a holiday. Check Truist.com or call your branch to confirm its schedule around any holiday you are planning to visit.

Can I use a Truist ATM at night?

Yes, Truist ATMs are open 24/7 and work at any time of day or night. You can withdraw cash, deposit checks, and check your balance without waiting for a branch to open. Some ATMs outside the Truist network may charge a fee, so use a Truist ATM when possible.