How to learn about your Truist branch is open today

The fastest way to check if a specific Truist branch is open is to visit truist.com, click "Locations," enter your zip code or city, and select the branch. The page will show today's hours and whether the branch is currently open. You can also call the branch directly — the phone number appears on that same location page.

Truist branches do not all keep the same hours. A downtown location may close at 5 p.m. on weekdays, while a suburban branch stays open until 6 p.m. Some branches open at 8 a.m., others at 9 a.m. Holiday schedules also vary by location. Checking the specific branch you plan to visit takes 30 seconds and saves a trip.

If you need to handle banking outside branch hours, Truist offers online banking through its website and mobile app, and you can reach customer service by phone 24 hours a day, seven days a week.

Key Takeaways

  • Use truist.com/locations to check hours for your specific branch — hours vary by location and day of the week.
  • Most Truist branches are open Monday through Friday, with reduced Saturday hours and no Sunday service, but this is not universal.
  • Truist observes federal holidays and closes all branches on those days, though the exact list varies slightly by region.
  • You can handle many transactions online or by phone without visiting a branch, even outside posted hours.

Standard Truist branch hours

Most Truist branches operate Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours typically from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m. Branches are closed on Sundays. However, these are general patterns, not rules that apply everywhere — some branches open earlier or stay open later, and a few locations in high-traffic areas may have different schedules.

The only reliable way to know your branch's actual hours is to check the location page on truist.com or call ahead. Do not assume Saturday hours without confirming; some branches do not open on Saturday at all.

When Truist branches close for holidays

Truist closes all branches on federal holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. The bank also closes on the day after Thanksgiving.

If a federal holiday falls on a Saturday, most branches close on Friday instead. If it falls on a Sunday, most close on Monday. However, some regional offices may observe holidays differently, so if you are banking on or near a holiday, check truist.com or call your branch to confirm it will be open.

What you can do when branches are closed

Truist online banking is available 24 hours a day through truist.com or the Truist mobile app. You can transfer money between accounts, pay bills, deposit checks by phone camera, and view your account balance and transaction history without visiting a branch.

Customer service representatives are available by phone 24/7 at the number on the back of your debit card or on your account statements. You can also use ATMs at any time to withdraw cash, check your balance, or deposit checks at machines equipped with mobile deposit.

Finding a Truist ATM when your branch is closed

Truist has thousands of ATMs across its service area. You can find the nearest one by visiting truist.com/atm-locator or using the Truist mobile app. ATMs are available around the clock, even when branches are closed, and you can withdraw cash, deposit checks, and transfer money between accounts.

If you use an ATM outside the Truist network, you may be charged a fee by both Truist and the other bank. Truist's ATM locator will show you which machines are part of the Truist network so you can avoid those charges.

Truist customer service hours

Truist customer service is available by phone 24 hours a day, seven days a week, including holidays. You can reach them at the number on the back of your debit card or on your monthly statement. They can answer questions about your account, help you report a lost or stolen card, and direct you to the right department for your issue.

Response times may be longer during peak hours or on holidays, but the line is always staffed. For routine questions, online chat or the mobile app may be faster during business hours.

Frequently Asked Questions

Is Truist open on Saturdays?

Most Truist branches are open on Saturday mornings, usually from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., but some locations do not open on Saturday at all. Check your specific branch on truist.com to confirm.

What time does Truist close on weekdays?

Most branches close at 5 p.m. on weekdays, but some stay open until 6 p.m. or close earlier. Hours vary by location, so check truist.com or call your branch to confirm.

Is Truist open on Christmas?

No, Truist closes all branches on Christmas Day. If Christmas falls on a Saturday, most branches close on Friday instead. Online banking and ATMs remain available 24/7.

Can I deposit a check when the branch is closed?

Yes. You can deposit checks through the Truist mobile app using your phone camera, at a Truist ATM with mobile deposit capability, or by mailing a check to your branch. Online deposits typically post within one to two business days.

What if I need to speak to someone outside branch hours?

Call Truist customer service at the number on the back of your debit card — they are available 24 hours a day, seven days a week, including holidays. For routine questions, you can also use online chat through truist.com during business hours.