How to find Truist locations in your area

Truist operates branches and ATMs across the Southeast and Mid-Atlantic, but not nationwide. The fastest way to find a location near you is the Truist branch locator on their website — enter your address or zip code, and it shows branches, ATMs, and hours within a set radius. You can also call Truist customer service at 1-800-872-2657 to ask whether a branch exists in your specific town.

If you're looking for an ATM only, Truist participates in the Allpoint network, which means you can use thousands of ATMs outside Truist branches without a fee. The Allpoint locator (available through Truist's website or as a standalone app) shows participating ATMs near you, including those in grocery stores, pharmacies, and convenience stores.

Truist does not have branches in every state. The bank primarily serves North Carolina, South Carolina, Virginia, Maryland, Delaware, Washington D.C., Florida, Georgia, and parts of other nearby states. If you live outside these regions, you may not have a physical Truist branch nearby, though you can still bank online or by phone.

Key Takeaways

  • Use the Truist branch locator on their website to search by zip code and see branches, ATMs, and hours near you.
  • Truist ATMs are available through the Allpoint network at thousands of locations beyond Truist branches, with no out-of-network fees.
  • Truist branches exist primarily in the Southeast and Mid-Atlantic; if you live outside these regions, a branch may not be nearby.
  • You can call Truist customer service at 1-800-872-2657 to confirm whether a branch serves your area.

Using the Truist branch locator tool

The Truist website has a dedicated branch and ATM locator. Go to truist.com, look for the "Locations" or "Find a Branch" link (usually in the footer or top navigation), and enter your zip code or street address. The tool returns results sorted by distance, showing the branch address, phone number, hours of operation, and services available at that location.

Some Truist branches offer limited services — for example, a smaller branch may not have a mortgage officer or business banking specialist on staff. The locator often notes which services are available at each location, so you can confirm before you visit. If you need a specific service, call ahead to make sure that branch offers it.

Finding ATMs without visiting a branch

Truist customers can withdraw cash at any Truist ATM without a fee. Beyond Truist's own machines, you can use the Allpoint network — over 55,000 ATMs worldwide, including many in grocery stores, pharmacies, and convenience stores. Truist customers pay no fee at Allpoint ATMs either.

To find an Allpoint ATM, visit allpointnetwork.com or download the Allpoint app, then search by location. You can also check whether a specific store (like your local grocery chain) participates in Allpoint before you go. This option is especially useful if you live in an area without a nearby Truist branch but have retail stores that host Allpoint machines.

What to do if no Truist branch is nearby

If you don't have a Truist branch in your area, you have several options. You can open an account and manage it entirely online through Truist's website or mobile app — deposit checks by phone camera, transfer money, pay bills, and handle most banking needs without visiting a branch. Customer service is available by phone at 1-800-872-2657 or through the app.

For deposits, Truist offers mobile check deposit through its app, so you can photograph a check and deposit it without mailing it or visiting a branch. If you need to deposit cash, you can use an ATM at a Truist branch in a nearby town (if you travel there occasionally) or look for a partner bank that allows Truist customers to deposit cash at their ATMs — though this varies by region and account type.

Some customers without a nearby branch choose to keep a second account at a local bank for cash deposits and in-person services, while using Truist for online banking and bill pay. This approach gives you the flexibility of both a local presence and Truist's services.

Truist branch hours and holiday closures

Most Truist branches are open Monday through Friday, with limited Saturday hours at many locations. Hours vary by branch — some open at 8 or 9 a.m. and close at 5 or 6 p.m., while others have different schedules. The branch locator shows the exact hours for each location, so check before you visit.

Truist branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on additional holidays observed in their region. If you need banking services on a holiday, use the mobile app, website, or call customer service.

Services available at different branch types

Not all Truist branches offer the same services. A full-service branch typically has personal bankers, mortgage officers, business banking specialists, and investment advisors. Smaller branches or those in rural areas may only have tellers and basic services like deposits, withdrawals, and account changes.

If you need a specific service — such as applying for a mortgage, opening a business account, or meeting with a financial advisor — call the branch ahead of time or use the locator tool to see which services are listed for that location. You may need to visit a larger branch or work with someone by phone or video call if your nearest branch doesn't offer what you need.

Frequently Asked Questions

Can I deposit cash at a Truist ATM?

Yes, most Truist ATMs accept cash deposits 24/7. You can deposit cash into your Truist account at any Truist ATM without visiting a branch. Check the locator to confirm the ATM you plan to use has a deposit function.

Do I pay a fee to use an ATM outside Truist?

You pay no fee at Truist ATMs or Allpoint network ATMs. If you use an ATM from a different bank that is not part of Allpoint, that bank may charge you a fee, and Truist may charge you a fee as well. Always look for Truist or Allpoint logos to avoid charges.

Can I open a Truist account if there's no branch near me?

Yes. You can open most Truist accounts online through their website or app without visiting a branch. You'll need to verify your identity, which Truist can do through the app or by phone. Some account types may require a branch visit or video call with a banker.

What if my nearest Truist branch is in another state?

You can still bank with Truist using online and mobile services. Use the mobile app to deposit checks, transfer money, and pay bills. For cash deposits, use an ATM at the out-of-state branch if you travel there, or use Allpoint ATMs in your area. Call customer service if you need help with services you can't handle online.

Does Truist have branches outside the Southeast?

Truist's primary footprint is in the Southeast and Mid-Atlantic. The bank has a limited presence in other regions but does not have a nationwide branch network like Bank of America or Wells Fargo. Use the locator tool to see whether Truist serves your specific area.