What a Rutland Herald subscription includes
A Rutland Herald subscription gives you access to news, sports, and community coverage from Vermont's central region. The newspaper offers both print and digital options, and you can choose which format works for your routine.
Print subscriptions arrive at your home on the days the paper publishes. Digital subscriptions let you read stories on your phone, tablet, or computer through the Rutland Herald website and mobile app. Some subscription plans include both print and digital access at the same time.
The Rutland Herald is owned by Gannett and covers Rutland County and surrounding areas. It publishes daily and on Sundays, with coverage of local government, schools, courts, business, and sports.
Key Takeaways
- You can subscribe to print only, digital only, or a combination of both formats depending on what the newspaper currently offers.
- Digital subscriptions usually cost less than print and let you start reading within minutes of signing up online.
- Print subscriptions require a delivery address and typically begin on the next available publication day.
- You can pause, change, or cancel your subscription through your online account or by contacting customer service directly.
- The Rutland Herald website may let you read a limited number of free articles each month before a paywall appears.
How to start a digital subscription
Visit the Rutland Herald website and look for a "Subscribe" button, usually near the top of the page. Click it and you will be taken to a page showing current subscription offers. Digital plans typically cost less than print and start immediately once you complete payment.
You will need to create an account with an email address and password. After you pay, you can log in on the website or download the Rutland Herald mobile app and sign in with the same credentials. Your access begins right away.
Digital subscriptions renew automatically on the date you set during signup. You can change your payment method or pause your subscription anytime through your account settings.
How to start a print subscription
Call the Rutland Herald customer service line or visit the website and select the print subscription option. You will need to provide a delivery address and choose how many days per week you want the paper delivered.
Print subscriptions usually begin on the next available publication day after your order is processed. Delivery typically happens in the morning, though timing varies by neighborhood. If your paper does not arrive, contact customer service with your delivery address and the date it was missed.
Print subscriptions also renew automatically. You can pause delivery for vacation or other reasons, change your delivery address, or cancel through your account or by calling customer service.
Pricing and current offers
Subscription prices vary depending on whether you choose print, digital, or both. The newspaper regularly runs promotional offers for new subscribers, such as discounted rates for the first few weeks or months. Prices also differ based on how many days per week you want delivery.
Check the Rutland Herald website directly to see what offers are available right now, since promotions change. You can also call customer service to ask about current deals before you sign up.
After your promotional period ends, your subscription will renew at the regular rate unless you cancel or modify your plan.
Managing your account online
Log into your account on the Rutland Herald website to view your subscription details, update your payment method, or change your delivery preferences. Your account shows your renewal date, the amount you are being charged, and which services you have access to.
From your account, you can pause your subscription temporarily, change how many days per week you receive the paper, update your delivery address, or cancel entirely. Changes usually take effect within one business day.
If you forget your password, use the "Forgot Password" link on the login page to reset it. If you cannot access your account or need help making changes, contact customer service.
Contacting customer service
The Rutland Herald customer service team handles subscription questions, billing issues, delivery problems, and account changes. You can reach them by phone, email, or through the website contact form. Response times vary depending on how busy the team is.
Have your account number or the phone number associated with your subscription ready when you contact them. This helps customer service find your account quickly and resolve your issue faster.
If you have a problem with a specific delivery or a billing charge you do not recognize, describe the issue clearly and provide the date it happened.
Pausing or canceling your subscription
You can pause your print subscription for vacation or other reasons through your online account. Pauses usually last from a few days to several weeks, and you can resume delivery whenever you are ready. You will not be charged during a pause.
To cancel, log into your account and select the cancel option, or call customer service. Cancellations take effect on your next renewal date unless you request an immediate stop. If you cancel before your renewal date, you will not be charged again.
Some subscription plans have a minimum commitment period. Check your account or ask customer service whether your plan has one before you cancel.
Frequently Asked Questions
Can I read the Rutland Herald online without a subscription?
The website may let you read a certain number of free articles each month before showing a paywall. Once you hit that limit, you will need a digital subscription to keep reading. The exact number of free articles varies.
How do I download the Rutland Herald mobile app?
Search for "Rutland Herald" in the Apple App Store or Google Play Store on your phone or tablet. Download the app and sign in with the email and password from your subscription account. Your digital access works on the app the same way it works on the website.
What should I do if my print paper does not arrive?
Contact customer service with your delivery address and the date the paper was missed. They can redeliver it or credit your account. Delivery problems are usually resolved within one business day.
Can I change my subscription from print to digital or vice versa?
Yes. Log into your account and modify your subscription, or call customer service to make the change. You may be charged a different rate depending on which plan you switch to.
What happens if I move to a new address?
Update your delivery address in your online account or call customer service. If you are moving out of the Rutland Herald delivery area, you may need to cancel your print subscription and switch to digital instead.