What Roku Subscription Manager does
Roku Subscription Manager is a built-in tool on Roku devices that lets you see, pause, and cancel subscriptions you've signed up for through the Roku platform. It does not manage subscriptions you pay for directly with Netflix, Disney+, or other services — only those billed through your Roku account. If you subscribe to a streaming service by opening its app on your Roku and entering payment information, Roku Subscription Manager can show you that subscription and let you turn it off without calling the service.
The tool lives in your Roku settings and shows you a list of active subscriptions, when they renew, and how much they cost. You can pause most subscriptions for a set period instead of canceling them outright, which means you won't be charged but your account and preferences stay intact. When you're ready to watch again, you can unpause without re-entering payment details or recreating your profile.
Key Takeaways
- Roku Subscription Manager only tracks subscriptions billed through your Roku account, not services you pay for directly with a credit card outside the Roku ecosystem.
- You can pause most subscriptions for 1 to 12 months depending on the service, which stops charges without deleting your account.
- Canceling through Roku Subscription Manager removes the subscription immediately, and you lose access at the end of your current billing period.
- The tool is found in Settings > Subscriptions on most Roku devices and works the same way on Roku TVs, streaming sticks, and boxes.
How to find and open Roku Subscription Manager
On any Roku device, press the Home button on your remote to go to the main screen. Use the arrow keys to navigate to Settings, which is usually at the top or bottom of the menu depending on your Roku model. Once in Settings, look for an option labeled Subscriptions or Manage Subscriptions — the exact wording varies slightly by device and software version.
When you open Subscriptions, you'll see a list of every service you've signed up for through Roku. Each entry shows the service name, your next billing date, and the monthly or annual cost. If the list is empty, you haven't set up any subscriptions through Roku yet, even if you use streaming services on the device. That's normal — many people pay for Netflix or Hulu outside of Roku and simply watch those apps on their Roku device.
Pausing a subscription instead of canceling
Pausing is useful if you want to stop paying for a service temporarily but don't want to lose your watch history, saved shows, or account settings. Select the subscription you want to pause, and Roku will show you pause options — typically ranging from one month to one year, depending on what the service allows. Choose your pause length and confirm. Your charges stop immediately, and the subscription will automatically resume on the date you selected unless you cancel it before then.
Not every service offers pause. Some require you to cancel outright, which means you'll lose access and may have to recreate your account if you come back later. Roku Subscription Manager will tell you whether pause is available for each service before you commit. If pause isn't an option and you want to stop paying, you'll need to cancel instead.
Canceling a subscription through Roku
To cancel, select the subscription from your list and choose Cancel or Remove. Roku will ask you to confirm — this is your chance to change your mind. Once you confirm, the subscription is canceled, and you'll stop being charged on your next billing date. You keep access to the service until that date arrives; you don't lose it immediately.
After cancellation, your account with the streaming service still exists, but you're no longer a paying member. If you want to resubscribe later, you can sign back in with the same email and password, though you may not have your saved preferences or watch history depending on the service's policy. Some services delete your data after a set period of inactivity, so check the service's own terms if you're canceling long-term.
Subscriptions Roku Subscription Manager does not track
If you signed up for a streaming service by opening its app on Roku and entering your credit card directly into that app — rather than through a Roku payment screen — that subscription won't show up in Roku Subscription Manager. The same is true for subscriptions you started on a phone, computer, or tablet and simply watch on your Roku device. These subscriptions are billed by the service itself, not by Roku, so you have to manage them through the service's own website or app.
To cancel a subscription that Roku doesn't track, go to the service's website, log into your account, find the subscription or billing section, and cancel there. You may also be able to cancel by opening the service's app on your Roku, going to Account or Settings within that app, and canceling from there. The steps vary by service, but the principle is the same: you cancel where you signed up.
What to do if you can't find a subscription you're paying for
If you're being charged for a subscription but don't see it in Roku Subscription Manager, it's almost certainly because you signed up outside the Roku system. Check your credit card or bank statement to see which company is charging you, then visit that company's website to manage the subscription. You can also check your email for confirmation messages from when you signed up — these usually include a link to your account page.
If you see a charge from Roku itself (labeled as Roku or a Roku payment processor) but no matching subscription in Roku Subscription Manager, contact Roku support directly. This is rare, but it can happen if a subscription was set up through an older version of the app or if there's a billing error. Roku's support team can see your account history and help you track down what's being charged.
Managing subscriptions on Roku TV versus Roku devices
Roku Subscription Manager works the same way whether you're using a Roku streaming stick, Roku box, or a TV with Roku built in. The path to find it is identical: Home > Settings > Subscriptions. The subscriptions you see are tied to the Roku account you're logged into on that device, not to the device itself. If you log into a different Roku account on the same TV, you'll see that account's subscriptions instead.
If you use multiple Roku devices in your home, each one shows only the subscriptions for the account logged into it. If you want to manage all your subscriptions from one place, log into the same Roku account on all your devices, or use the Roku mobile app or website to manage subscriptions across devices. The Roku website (at roku.com) lets you see and manage subscriptions without turning on any device.
Frequently Asked Questions
Can I pause a subscription and then cancel it before the pause ends?
Yes. If you pause a subscription for three months but decide you don't want it back, you can cancel it at any time during the pause period. Once you cancel, the subscription won't resume when the pause ends. You won't be charged anything further.
If I cancel a subscription, can I get a refund for the current month?
Refunds depend on the service's policy, not Roku's. Most services don't refund partial months, but some offer refunds within a certain window if you cancel shortly after signing up. Check the service's terms or contact their support team. Roku Subscription Manager doesn't handle refunds — you'll need to reach out to the streaming service directly.
What happens to my saved shows and watch history if I cancel?
That depends on the service. Some services keep your data for months or years after you cancel, so your history and saved shows are there if you resubscribe. Others delete your data immediately or after a set period. Check the service's privacy or account policy, or contact their support team to ask what they keep.
Can I see my subscription history or past charges through Roku Subscription Manager?
Roku Subscription Manager shows only active subscriptions. To see past charges and billing history, log into your Roku account on the Roku website or mobile app and look for Account or Billing. You can also check your credit card or bank statement for all charges from Roku.
Do I need to use Roku Subscription Manager to watch streaming services on my Roku?
No. You can watch any streaming service on your Roku device regardless of how you pay for it. Roku Subscription Manager is just a tool to see and manage subscriptions you've set up through Roku. If you prefer to pay for services directly, you can do that and simply open their apps on your Roku to watch.