How to cancel Netflix
You can cancel Netflix through your account settings on any device — phone, tablet, or computer. The process takes about two minutes and stops your charges immediately, though you keep access until the end of your current billing cycle. Netflix does not require you to call anyone or provide a reason.
The steps are the same whether you pay Netflix directly or through a third party like Apple, Google Play, or Amazon. If you subscribed through a third party, you have the option to cancel through Netflix's website or through that third party's payment settings — either way works.
Key Takeaways
- You can cancel anytime through your Netflix account settings without calling customer service or explaining why.
- Cancellation takes effect immediately, but you retain access to Netflix through the end of your current billing period.
- If you subscribed through Apple, Google Play, or Amazon, you can cancel either through Netflix or through that company's payment settings.
- Netflix does not charge a cancellation fee, and you can restart your subscription later using the same email address.
Cancel through Netflix's website or app
Log into your Netflix account on any web browser or open the Netflix app on your phone or tablet. Go to your account settings — on a computer, click your profile icon in the top right corner and select "Account". On a phone or tablet, tap the menu icon (three horizontal lines) and select "Account".
Look for a section labeled "Membership and billing" or "Plan details". You will see a button that says "Cancel membership" or "Cancel your membership". Click or tap it. Netflix will ask you to confirm and may show you a discount offer to stay — you can ignore this and proceed with cancellation. Confirm your cancellation when prompted.
After you confirm, Netflix sends a confirmation email to the address on your account. Your subscription ends on your next billing date, and you can watch Netflix until then. After that date, you will see a message asking you to restart your membership if you want to continue.
Cancel if you subscribed through Apple, Google Play, or Amazon
If you signed up for Netflix through Apple (on iPhone or iPad), Google Play (on Android), or Amazon Prime Video, you have two cancellation routes. You can cancel through Netflix's website using the steps above, or you can cancel through the third party's payment settings.
Through Apple: Open Settings on your iPhone or iPad, tap your name at the top, select "Subscriptions", find Netflix, and tap "Cancel Subscription".
Through Google Play: Open the Google Play app on an Android phone or tablet, tap your profile icon, select "Payments and subscriptions", tap "Subscriptions", find Netflix, and tap "Cancel subscription".
Through Amazon: Go to amazon.com, click "Account & Lists", select "Your Account", find "Memberships and Subscriptions", locate Netflix, and click "Cancel subscription".
Whichever route you use, your Netflix access ends on your next billing date. The third party will stop charging you, and Netflix will stop providing service. You do not need to cancel in both places — one cancellation stops all charges.
What happens after you cancel
You can watch Netflix until midnight on your billing date. After that, you will see a message saying your membership has ended and asking whether you want to restart. Your profile, viewing history, and saved shows remain on Netflix's servers for up to 10 months, so if you restart your subscription later, your account looks the same as when you left.
Netflix does not charge you after cancellation, and there is no cancellation fee. You can restart your subscription anytime using the same email address and payment method. If you restart within a few months, Netflix sometimes offers a discount on your first month back.
If you cannot find the cancel button
The cancel button location varies slightly depending on which device and which version of Netflix you are using. If you cannot find "Cancel membership" in your account settings, try these steps: make sure you are logged into the account that pays for Netflix (not a profile within that account), refresh the page or close and reopen the app, and try a different device like a computer if you were using a phone.
If you still cannot locate the cancel option, Netflix's website has a help page for cancellation that includes screenshots for each device type. You can also contact Netflix through the "Help" section of your account, though cancellation through your settings is faster.
Pausing instead of canceling
Netflix offers a pause option that stops your charges for up to three months without canceling your account. If you think you might return to Netflix soon, pausing may be simpler than canceling and restarting. To pause, go to your account settings, find "Membership and billing", and look for a "Pause membership" option. This is not available in all countries.
When you pause, your profile and history stay exactly as they are, and you do not pay anything. After three months, Netflix automatically restarts your subscription and charges you again unless you cancel or pause again before the pause period ends.
Frequently Asked Questions
Do I lose my shows and watch history when I cancel?
No. Your profile, saved shows, and viewing history stay on Netflix for up to 10 months after cancellation. If you restart your subscription within that time using the same email address, everything is still there. After 10 months, Netflix may delete your data.
Can I cancel in the middle of a billing cycle?
Yes. You can cancel anytime, and your access continues until the end of your current billing period. Netflix does not refund the portion of your month you do not use, but you keep full access until your billing date arrives.
What if I subscribed through a third party and want to cancel?
You can cancel through Netflix's website or through the third party's payment settings — either works. You do not need to cancel in both places. If you cancel through the third party, Netflix stops providing service on your next billing date.
Will Netflix charge me after I cancel?
No. Once you confirm cancellation, Netflix stops all charges. Your access ends on your next billing date, and you will not be charged again unless you restart your subscription.
Can I restart my subscription later?
Yes. You can restart anytime using the same email address and payment method. Your profile and history remain available for up to 10 months, so your account will look the same as when you canceled.