You can cancel Amazon Prime through your account settings in three minutes, and your membership ends on your next billing date

Amazon Prime cancellation happens entirely online through your Amazon account. You do not need to call anyone or send a message — the process is self-service and takes you through your membership settings to a confirmation screen. Your access continues until your next scheduled charge date, so if you cancel mid-month, you keep Prime benefits through the end of that billing cycle.

The steps are the same whether you pay monthly or annually, and whether you signed up through Amazon directly or through another service like a wireless carrier. The one exception is Prime Video Channel subscriptions (like HBO or Paramount+), which cancel separately from your Prime membership itself.

Key Takeaways

  • Log into your Amazon account, go to Your Account, then Memberships and Subscriptions, and select the option to manage or cancel Prime.
  • You can pause your membership for up to three months instead of canceling outright, which keeps your settings and watch history intact.
  • Your membership remains active through your current billing period even after you cancel, so you do not lose access mid-month.
  • If you signed up through a carrier like Verizon or T-Mobile, you must cancel through that carrier's app or website, not through Amazon.
  • Prime Video Channel subscriptions (HBO, Paramount+, etc.) are separate from Prime itself and must be canceled in their own section.

Step-by-step cancellation through Amazon.com

Start by signing into your Amazon account on any web browser or the Amazon app. Go to the menu (three horizontal lines on mobile, or your name in the top right on desktop) and select Your Account.

From Your Account, find and click Memberships and Subscriptions. This section shows all active subscriptions tied to your account. Look for Prime Membership in the list and click on it.

You will see your current plan (monthly or annual), your next billing date, and a button that says Manage Membership or Edit Membership. Click that button. On the next screen, you will see an option to Cancel Membership or End Membership. Click it.

Amazon will ask you to confirm and may show you reasons to stay (discounts, free trial offers, etc.). Ignore these and proceed to the final confirmation. Once you click the final cancel button, you will see a confirmation message with your cancellation date. That date is your last day of access.

Pausing instead of canceling

If you want to keep your Prime membership but do not need it right now, you can pause it for up to three months. During a pause, you are not charged, but your membership settings, watch history, and saved items stay in place. When the pause ends, your membership resumes automatically.

To pause, follow the same steps above but select Pause Membership instead of Cancel. You choose how long to pause (one, two, or three months), and Amazon will remind you before it resumes. This option is useful if you know you will want Prime again soon but do not need it for a specific period.

Canceling if you signed up through a carrier or third party

If you subscribed to Prime through Verizon, T-Mobile, Comcast, or another carrier or service, you must cancel through that provider, not through Amazon. Canceling on Amazon's website will not work because the carrier manages the billing relationship.

Log into your carrier's app or website, find your subscriptions or add-ons section, and look for Prime. The exact location varies by carrier — Verizon calls it "Digital Extras," T-Mobile calls it "T-Mobile Tuesdays," and Comcast has it under "Xfinity Rewards." Once you find it, select the option to remove or cancel. Your carrier will confirm the cancellation and tell you when it takes effect.

If you are unsure whether you signed up through a carrier or directly with Amazon, check your billing statement. If the charge comes from Verizon, T-Mobile, or another company rather than Amazon, you subscribed through them.

What happens to Prime Video Channels

Prime Video Channels (HBO Max, Paramount+, Showtime, etc.) are separate subscriptions from Prime itself. Canceling Prime does not cancel your Channels. You must cancel each one individually, or you will continue to be charged for them.

To cancel a Channel, go to Your Account, then Memberships and Subscriptions, and find the Channel you want to remove. Click Manage and then Cancel Channel. Do this for each Channel you no longer want. If you cancel Prime but forget to cancel your Channels, you will still be charged for them even though you no longer have Prime access.

What you lose and keep after cancellation

After your membership ends, you lose access to free two-day shipping, Prime Video streaming, Prime Music, Prime Reading, and any other Prime benefits. You can still use your Amazon account to shop and make purchases, but you will pay standard shipping rates unless you reach the free shipping threshold for that order.

Any digital content you purchased (books, movies, music) remains in your library and you can still access it. Your watch history, wish lists, and saved items stay on your account. You can rejoin Prime at any time, and your account will be exactly as you left it.

Reactivating Prime after cancellation

If you change your mind, you can restart your Prime membership at any time through the same Memberships and Subscriptions page. Click on Prime Membership and select Restart Membership or Rejoin Prime. You will be charged for a new billing cycle starting immediately.

Amazon sometimes offers discounts to returning members, especially if you have been canceled for a few months. These offers appear on the restart screen, but they are not may provide. If you do not see an offer, you can still restart at the regular price.

Frequently Asked Questions

Do I get a refund if I cancel mid-month?

No. Amazon does not refund unused portions of your membership. If you cancel on the 15th of a month and your billing date is the 30th, you keep Prime access through the 30th but receive no refund for those 15 days. To avoid this, cancel as close to your billing date as possible.

Will canceling Prime affect my Amazon account or orders?

No. Your Amazon account, order history, saved addresses, and payment methods all stay intact. You can still shop on Amazon after Prime ends — you just pay regular shipping rates and lose Prime-exclusive deals.

Can I cancel Prime if I have an active Prime Video Channel subscription?

Yes, but your Channels will keep charging you separately. Cancel each Channel first if you do not want to pay for them after Prime ends. Canceling Prime does not automatically cancel Channels.

What if I signed up for a free trial and want to cancel before it ends?

Follow the same cancellation steps. Your free trial ends immediately and you are not charged. If you cancel during a paid membership, you keep access through your next billing date as usual.

How do I know if my cancellation went through?

You will see a confirmation message on screen immediately after canceling, and Amazon sends a confirmation email to your account email address. Check your email (including spam folder) for the confirmation. Your Memberships and Subscriptions page will also show your membership as "Canceled" with an end date.