Cancel Starz through your account settings

Log into your Starz account on their website or mobile app, go to Account Settings, and select Manage Subscription or Billing. You will see a Cancel Subscription button. Click it, choose your reason for canceling (optional), and confirm. Starz will send a confirmation email with your cancellation date — your access ends at the end of your current billing cycle, not immediately.

If you signed up directly through Starz.com, this is the fastest route. The entire process takes about two minutes. You will not lose access to your shows and movies until your paid period expires. Keep the confirmation email for your records; it contains your final access date and account details.

This method works whether you use the Starz website on a computer or the Starz mobile app on iOS or Android. The steps are identical on both. If you cannot find the Cancel Subscription button, look under "Billing" or "Payment Method" — the exact label varies slightly depending on when your account was created.

Cancel if you subscribed through a third-party platform

If you pay for Starz through Apple, Google Play, Amazon Prime Video, Roku, or another platform, you must cancel through that platform, not through Starz itself. Canceling on the Starz website will not stop the charges from your original payment source. The payment platform controls your subscription, so that is where the cancellation must happen.

For Apple: open Settings, tap your name, select Subscriptions, find Starz, and tap Cancel Subscription. For Amazon Prime Video: go to Your Account, select Memberships and Subscriptions, find Starz Add-on, and click Cancel. For Google Play: open the Play Store app, tap your profile icon, select Payments and Subscriptions, choose Subscriptions, find Starz, and tap Cancel. For Roku: go to your account settings, select Subscriptions, find Starz, and select Cancel.

Each platform's process is slightly different, but all follow the same general path: account settings, subscriptions, find Starz, cancel. If you are unsure which platform you used, check your credit card or bank statement for the charge. The merchant name will tell you whether Starz, Apple, Amazon, Google, or Roku is billing you.

Key Takeaways

  • If you subscribed directly at Starz.com, cancel through your account settings on their website or app by clicking the Cancel Subscription button.
  • If you pay through Apple, Amazon, Google Play, Roku, or another platform, you must cancel through that platform's subscription settings, not through Starz itself.
  • Cancellation takes effect at the end of your current billing cycle, so you keep access until that date and will not be charged again.
  • Starz will send a confirmation email with your final access date once cancellation is processed; save this email for your records.
  • You can reactivate your subscription at any time through the same method you used to cancel, and reactivation is usually instant.

What happens after you cancel

Your Starz account remains active until the end of your billing period. You can continue watching everything in your library until that date. After your access expires, you will not be charged again unless you resubscribe. Your account information stays on file, so if you return later, Starz will remember your watchlist and viewing history.

If you change your mind before your cancellation takes effect, you can reactivate your subscription through the same method you used to cancel. Reactivation is usually instant and restarts your billing cycle immediately. You will not lose any of your saved shows or preferences during the cancellation period.

Canceling by phone or email

Starz customer service can also process cancellations if you prefer not to do it yourself. Call 1-844-4-STARZ1 (1-844-478-2791) or email support through their website. Have your account email address and the phone number associated with your account ready. Phone cancellations are processed immediately, though you will still receive a confirmation email within a few hours.

This method is slower than self-service but useful if you cannot access your account, encounter technical problems with the website or app, or want to speak with someone directly. Customer service hours vary, so check the Starz website for current availability before calling. Email responses typically arrive within one business day.

Avoiding accidental resubscription

After canceling, do not click "Start Free Trial" or any promotional offer links in emails from Starz. These will restart your subscription immediately and begin a new billing cycle. If you want to return to Starz later, you can resubscribe manually through your account or the original platform without using a promotional link.

Check your email for the cancellation confirmation and note the final access date. This prevents confusion about when your access actually ends. Starz sometimes sends promotional emails after cancellation; these are normal and do not affect your cancellation status. You can unsubscribe from marketing emails in your account settings if you prefer not to receive them.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Starz does not issue refunds for partial months. Your subscription remains active through the end of your current billing period, and you will not be charged again after that date. If you were charged in error after cancellation, contact Starz support or your payment platform immediately.

Can I pause my subscription instead of canceling?

Starz does not offer a pause feature. You must cancel to stop charges. You can resubscribe at any time if you want to return, and your account information will be preserved.

What if I subscribed through a bundle with other services?

If Starz is part of a bundle (such as through Amazon Prime Video Channels or Apple), canceling Starz removes only that add-on from your bundle. Your other services continue unchanged. Cancel through the same platform where you manage the bundle.

How long does it take for charges to stop after I cancel?

Charges stop after your current billing cycle ends. You will not see a new charge on your next billing date. If you are charged after cancellation, contact Starz support or your payment platform immediately with your confirmation email.

Can I cancel if I am on a free trial?

Yes. Canceling during a free trial stops your subscription before you are charged. You will lose access on the trial end date, not immediately. Follow the same cancellation steps as a paid subscriber.