Cancel Prime Video directly through your account settings

You can stop your Prime Video subscription by going to your Amazon account, finding the Prime Video settings, and selecting the option to cancel. The process takes about two minutes and you can do it on any device — phone, tablet, or computer. Amazon will ask you to confirm the cancellation and may offer you a discount to stay, but you can decline and proceed with canceling.

After you cancel, your access ends on the date your current billing period closes. If you paid for a full month or year upfront, you keep access until that period ends — Amazon does not refund the unused portion. You can still watch anything you downloaded to your device, but you lose access to the streaming library once your subscription expires.

If you signed up for Prime Video as part of an Amazon Prime membership (which includes free shipping, Prime Music, and other benefits), canceling Prime Video alone will not work. You would need to cancel the entire Prime membership, which removes all those benefits. If you only want to stop video streaming, you cannot do that while keeping Prime — they are bundled together.

Key Takeaways

  • Cancel Prime Video through your Amazon account settings on any device, and your access ends at the end of your current billing period.
  • If Prime Video is part of your Amazon Prime membership, you must cancel the entire Prime membership to stop paying — you cannot cancel video alone.
  • Amazon will not refund unused time if you paid for a full month or year in advance.
  • You can still watch anything you downloaded to your device after cancellation, but you lose access to the streaming library.
  • If you signed up through a third-party service like Apple, Google Play, or Roku, you must cancel through that service instead of Amazon.

Where to find the cancellation option in your account

Log into your Amazon account on a web browser or the Amazon app. Go to "Account & Lists" and select "Your Account." Look for a section labeled "Memberships and Subscriptions" or "Prime Video Membership." Click on "Prime Video" or "Manage Your Prime Membership," depending on what you see. You should see an option that says "Cancel Your Membership" or "End Membership."

On a mobile device, the steps are similar but the menu layout may differ slightly. Open the Amazon app, tap the menu icon (three horizontal lines), scroll down to "Account," and look for "Memberships and Subscriptions." Tap "Prime Video" and you should see the cancellation option. If you cannot find it, try using a web browser instead — the desktop version is usually clearer to navigate.

What happens to your shows and downloads after cancellation

Once your subscription ends, you lose access to the Prime Video streaming library. Any show or movie you were watching mid-season stops being available. However, anything you downloaded to your device before cancellation remains on that device and you can still watch it — downloads do not disappear the moment your subscription ends.

The downloaded content stays on your device until you delete it or until the download expires (some titles have expiration dates built in). This means if you download a few movies or episodes before canceling, you can finish watching them after your subscription is gone. But you cannot download new content once you cancel, and you cannot stream anything from the library.

Canceling if you signed up through Apple, Google Play, or Roku

If you subscribed to Prime Video through Apple (on an iPhone or iPad), Google Play (on Android), or a Roku device, you must cancel through that service, not through Amazon directly. Canceling in your Amazon account will not work because the subscription is tied to the third-party platform.

For Apple, go to Settings, tap your name, select "Subscriptions," find Prime Video, and tap "Cancel Subscription." For Google Play, open the Google Play app, tap your profile icon, go to "Payments and Subscriptions," select "Subscriptions," find Prime Video, and tap "Cancel Subscription." For Roku, go to your account settings on the Roku device or website, find "Subscriptions," select Prime Video, and choose to cancel. Each platform has its own process, so check the help section for the specific device you used to sign up.

Reactivating Prime Video after cancellation

You can restart your Prime Video subscription at any time by going back to your Amazon account and selecting the option to renew or reactivate. There is no penalty for canceling and restarting later. Your watch history, wishlists, and other saved preferences remain in your account even after you cancel, so you can pick up where you left off.

If you canceled because of cost, watch for promotional offers. Amazon sometimes sends emails to former subscribers offering a discounted rate to come back, usually for the first month or two. You can also check your account settings to see if any current offers are available before you reactivate.

Avoiding accidental recharges after you cancel

After you cancel, check your email for a confirmation message from Amazon stating that your Prime Video subscription has been canceled. Keep this email as proof. Set a reminder on your calendar for the date your current billing period ends so you can verify that you were not charged again.

If you see a charge after your cancellation date, contact Amazon customer service right away. Bring the cancellation confirmation email and the charge receipt. Amazon can usually reverse a charge if it was made in error, but you need to report it within a reasonable time frame. Do not assume the charge will go away on its own.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

No. Amazon does not refund unused time if you cancel before your current billing period ends. Your access continues until the end of that period, but you will not receive money back. If you want to avoid paying for another full month, cancel on the last day of your current billing period.

Can I pause my subscription instead of canceling?

Amazon does not offer a pause option for Prime Video. You either keep the subscription active and pay, or you cancel it. If you think you might want to come back later, canceling is fine — you can reactivate whenever you want without losing your watch history or preferences.

What if I cancel Prime Video but want to keep Amazon Prime shipping?

If Prime Video is bundled with your Amazon Prime membership, you cannot separate them. Canceling Prime Video means canceling your entire Prime membership, which removes free shipping and other benefits. You would need to restart the full Prime membership to get video access back.

Does canceling Prime Video affect my other Amazon services?

If Prime Video is part of your Prime membership, canceling it cancels everything — shipping, music, photos, and video. If you have a standalone Prime Video subscription (not bundled with Prime), canceling it does not affect anything else. Check your account to see whether Prime Video is standalone or bundled with your membership.