You can cancel Prime through your Amazon account settings in about two minutes, and the process is the same whether you pay monthly or annually
Log into your Amazon account, go to Account & Lists in the top right, select Your Account, then find Prime Membership in the menu. Click Manage Membership and you will see a button to end your membership. Amazon will ask you to confirm and may show you a discount offer to stay — you can decline and proceed to cancellation. Your access ends immediately if you cancel a monthly plan, or at the end of your current billing period if you cancel an annual plan.
If you signed up through a third-party service like a mobile carrier or streaming bundle, you cannot cancel through Amazon. You must cancel through the service you originally paid. For example, if you added Prime to a Verizon bill, you cancel it in your Verizon account, not Amazon.
Key Takeaways
- Monthly Prime memberships end immediately when you cancel; annual memberships end on your next renewal date.
- You cancel through Account & Lists > Your Account > Prime Membership > Manage Membership.
- If you subscribed through a carrier, app store, or bundle service, you must cancel there instead of through Amazon.
- Amazon may offer you a discount to keep your membership — you can ignore this and complete the cancellation.
- After cancellation, you lose access to Prime Video, Prime Music, Prime Reading, and free two-day shipping.
What happens to your access when you cancel
The moment you cancel a monthly membership, your Prime benefits stop. You can no longer watch Prime Video, use Prime Music, borrow from Prime Reading, or get free shipping on may be able to access items. Any active subscriptions you added through Prime — like Paramount+ or Grammarly — remain active and will continue to charge you separately unless you cancel those too.
If you have an annual membership, you keep all Prime benefits until your renewal date arrives. For example, if you pay $139 per year and your renewal date is March 15, cancelling on January 10 means you can still use Prime until March 14. After that date, your access ends and you are charged nothing further.
Cancelling a Prime membership you added through another service
Prime subscriptions sold through third parties follow that service's cancellation rules, not Amazon's. The most common routes are mobile carriers, app stores, and streaming bundles.
| Where you subscribed | Where you cancel |
|---|---|
| Verizon, AT&T, T-Mobile, or another carrier | Your carrier's account website or customer service |
| Apple App Store or Google Play Store | Your Apple or Google account settings under subscriptions |
| Walmart+, Costco, or other membership bundle | That membership's account portal |
| Amazon directly (most common) | Your Amazon account under Prime Membership |
If you are unsure where you subscribed, check your credit card or bank statement for the charge. The merchant name on the statement tells you where to cancel. You can also contact Amazon customer service with your account email, and they can tell you which service is billing you.
What to do before you cancel
Before you end your membership, download or save anything you want to keep. Prime Video does not let you download shows or movies to keep permanently — you lose access to your watch list and any rentals you purchased. Prime Reading books are tied to your membership; after cancellation, you cannot read them even if you borrowed them before you cancelled.
If you use Prime for shipping and have orders in progress, check their status. Orders placed before cancellation will still ship with Prime benefits if they have not yet been dispatched. Orders you place after cancellation will not may have access to for Prime shipping unless you re-join.
Check whether you have any subscriptions or services linked to your Prime account that you want to keep. Some apps and services offer discounts to Prime members or are bundled with Prime — after cancellation, you may need to pay full price or lose access.
Reactivating Prime after cancellation
You can rejoin Prime at any time by going back to your account settings and selecting Join Prime. If you cancelled an annual membership partway through the year, you do not get a refund for the unused time. If you cancelled a monthly membership, you can restart it the next day if you change your mind.
Amazon sometimes offers discounts to people who have cancelled — you may see a reduced rate when you try to rejoin. These offers vary and are not may provide, but it is worth checking what price appears when you attempt to reactivate.
If you were charged after cancelling
If your account was charged for Prime after you cancelled, log into your Amazon account and check your Memberships & Subscriptions page to confirm the cancellation went through. Sometimes a cancellation request fails silently, and your membership remains active.
If the page shows Prime is still active, cancel again. If it shows Prime is cancelled but you were still charged, contact Amazon customer service with your order number or the date of the charge. Amazon can review the transaction and issue a refund if the charge was made in error. Keep your bank or credit card statement as proof of the charge.
Frequently Asked Questions
Do I get a refund if I cancel Prime mid-year?
No. Amazon does not refund unused time on annual memberships. If you paid $139 for a year and cancel after three months, you do not receive a refund for the remaining nine months. Monthly memberships end without further charges once you cancel.
Will my Prime Video watchlist disappear when I cancel?
Your watchlist stays in your account, but you cannot watch the shows and movies on it after cancellation. If you rejoin Prime later, your watchlist will still be there and you can watch again.
Can I cancel Prime without contacting customer service?
Yes. You can cancel entirely through your account settings without speaking to anyone. Amazon may offer you a discount to stay, but you can decline and complete the cancellation on your own.
What if I subscribed to Prime through my phone bill?
You must cancel through your phone carrier's account, not through Amazon. Log into your carrier's website, find subscriptions or add-ons, and remove Prime from there. Cancelling in Amazon will not stop the charges from your carrier.
Can I pause Prime instead of cancelling it?
Amazon does not offer a pause option. You can only cancel or keep your membership active. If you want to stop paying temporarily, you must cancel and rejoin later.