Cancel Peacock through your account settings or payment method

You can cancel Peacock directly through the app or website by going to your account settings, or you can cancel through the payment method you used to sign up — your credit card company, Apple, Google Play, or another platform. The fastest route is usually your account settings, which takes about two minutes. If you cancel through your payment method instead, Peacock may not process the cancellation right away, so checking your account afterward is worth doing.

Cancellation is immediate. Your access ends at the end of your current billing cycle, not the moment you cancel. If you paid for a month on the 15th, you keep access through the 14th of the next month, even if you cancel on the 16th. You will not be charged again after that date.

Key Takeaways

  • Cancel through Peacock's account settings by selecting your profile, going to Settings, and choosing Cancel Subscription — this is the clearest method and takes two to three minutes.
  • Your access continues until the end of your current billing period; cancellation does not cut off your account immediately.
  • If you signed up through Apple, Google Play, Amazon Prime Video, or another platform, you can cancel through that platform's subscription settings instead.
  • After you cancel, log back in once to confirm the cancellation went through and check your next billing date.

Step-by-step cancellation through Peacock's website or app

Open Peacock on the device you use most often — the steps are the same on web and mobile. In the top right corner, select your profile icon or name. A menu will appear with options including Account, Settings, and Sign Out. Select Account.

Once you are in your account page, look for a section labeled Subscription, Plan, or Billing — the exact label varies depending on your device and when your account was created. Select that section. You will see your current plan (Free, Premium, or Premium Plus), your billing date, and a button or link that says Cancel Subscription or Cancel Plan. Select it. Peacock will ask you to confirm and may offer you a discount to stay; you can ignore this and proceed to cancel. After you confirm, you will see a message saying your subscription is cancelled.

Cancelling through Apple, Google Play, Amazon, or Roku

If you signed up for Peacock through another platform's app store or subscription service, you must cancel through that platform, not through Peacock itself. Cancelling through Peacock's website will not stop the charges if your payment is set up elsewhere.

Apple (iPhone, iPad, Mac): Open Settings, select your name at the top, then Subscriptions. Find Peacock in the list, select it, and choose Cancel Subscription. Google Play (Android): Open Google Play, select your profile icon, go to Payments and Subscriptions, then Subscriptions, find Peacock, and select Cancel Subscription. Amazon Prime Video: Log into your Amazon account, go to Your Account, select Prime Video Settings, then Manage Your Prime Video Membership, and choose Cancel. Roku: Go to Roku Home, select Subscriptions, find Peacock, and select Cancel.

What happens after you cancel

You will lose access to Peacock's full library at the end of your billing cycle. If you have a Premium or Premium Plus plan, you will be downgraded to the free tier, which includes a smaller selection of shows and movies with ads. You can still watch free content after your paid subscription ends.

Your saved shows, watchlist, and viewing history remain in your account if you ever sign back in. You can resubscribe at any time using the same email address and password. Peacock does not charge a reactivation fee.

If you are charged after cancelling

Check your account first. Log back into Peacock and go to Account or Billing to confirm the cancellation date. If the cancellation went through but you were still charged, contact Peacock's support team through the app or website — there is usually a Help or Support link at the bottom of the page. Have your receipt or billing statement ready.

If you cancelled through a third-party platform like Apple or Google Play and were still charged, contact that platform's support team instead. They handle the billing, not Peacock. Apple, Google, and Amazon all offer refunds for accidental charges within a certain window, usually 14 to 30 days.

Frequently Asked Questions

Will I lose my shows and watchlist if I cancel?

No. Your account, watchlist, and viewing history stay in your account. If you resubscribe later using the same email and password, everything will be there. You just lose access to the full library until you pay again.

Can I get a refund for the month I already paid?

Peacock does not refund unused portions of your subscription. Once you have paid for a billing cycle, you keep access through the end of that cycle. If you were charged twice by mistake, contact Peacock support or your payment platform to request a refund for the duplicate charge.

What if I cancel but still see charges on my credit card?

Check your account to confirm the cancellation date. If the cancellation went through and you are still being charged, contact the payment platform you used — Apple, Google, Amazon, or your bank. If you cancelled through Peacock directly, contact Peacock support with your receipt and the date you cancelled.

Can I pause my subscription instead of cancelling?

Peacock does not offer a pause option. You can cancel and resubscribe later, or you can downgrade to the free plan, which keeps your account active with a smaller library and ads. Resubscribing later will not affect your saved shows or history.