How to cancel Canva

To cancel your Canva subscription, log into your account on Canva.com, click your profile picture in the top right corner, select "Account settings," then go to "Billing and plans." Find your active subscription and click "Cancel plan." Canva will ask you to confirm the cancellation and may offer a discount to keep you subscribed — you can decline and proceed with cancellation. Your access ends at the end of your current billing cycle, not immediately.

The process takes about two minutes. You do not need to contact customer support unless something goes wrong during these steps. If you subscribed through the Apple App Store, Google Play, or Amazon, you must cancel through that platform instead of through Canva's website — canceling on the website will not stop the charge.

Key Takeaways

  • Log into Canva.com, go to Account settings, then Billing and plans, and click Cancel plan next to your subscription.
  • Your subscription ends at the end of your current billing cycle, so you keep access until that date even after you cancel.
  • If you subscribed through Apple, Google, or Amazon, cancel through that app store or platform instead of Canva's website.
  • Canva may offer a discount code to keep you subscribed after you click Cancel plan — you can ignore it and complete the cancellation.
  • You will not receive a refund for the current billing period, but you will not be charged again after cancellation takes effect.

Canceling on the Canva website

Open Canva.com and log in with your email and password. Click your profile picture in the top right corner of the screen — it appears as a small circle with your initials or photo. A dropdown menu will open.

Select "Account settings" from the menu. On the Account settings page, look for the left sidebar and click "Billing and plans." You will see your current subscription listed with the renewal date. Next to it, click the button that says "Cancel plan" or "Manage subscription."

Canva will show you a confirmation screen and may offer you a discount to stay subscribed. You can close this offer or click "No thanks" to proceed. Click "Cancel subscription" or "Confirm cancellation" on the final screen. You will receive an email confirming the cancellation.

Canceling a subscription from an app store

If you subscribed through the Apple App Store, Google Play Store, or Amazon Appstore, you must cancel through that platform. Canceling on Canva's website will not stop the charges because the subscription is managed by the app store, not by Canva directly.

For Apple App Store: Open the App Store app on your iPhone or iPad. Tap your profile picture in the top right corner, then tap "Subscriptions." Find Canva in the list and tap it. Tap "Cancel Subscription" and confirm. On a Mac, open the App Store, click your account in the top right, select "Account Settings," find Canva under Subscriptions, and click "Manage."

For Google Play: Open the Google Play app on your Android phone. Tap your profile picture in the top right, then tap "Payments and subscriptions." Select "Subscriptions," find Canva, and tap "Cancel subscription." Confirm the cancellation.

For Amazon: Go to Amazon.com on a web browser, click "Account & Lists" in the top right, select "Your Account," then "Memberships and subscriptions." Find Canva and click "Cancel subscription."

What happens after you cancel

Your Canva subscription remains active until the end of your current billing period. If your next charge date is March 15, you keep full access to Canva Pro or Canva Teams until March 14. After that date, your account reverts to Canva Free, and you lose access to premium features and templates.

You will not be charged again after the cancellation takes effect. Canva does not issue refunds for the current billing period, even if you cancel on the first day after being charged. If you were charged in error or believe you should receive a refund, contact Canva support through the Help Center on Canva.com.

Reactivating your subscription later

If you cancel and later want to resubscribe, you can do so at any time by going back to Account settings and Billing and plans, then selecting a plan. Canva does not require you to wait or go through a special process — you simply choose a plan and pay the current price.

If you canceled because of cost, check whether Canva is offering a promotional rate when you return. New subscribers sometimes see discounted first-month offers, though these are not always available. You can also reach out to Canva support to ask whether they have any current offers for returning customers.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Canva does not refund charges for the current billing period. If you were charged today and cancel tomorrow, you keep access until your next renewal date but will not receive money back. If you believe you were charged in error, contact Canva support through the Help Center.

Can I pause my subscription instead of canceling?

Canva does not offer a pause feature. Your options are to keep your subscription active or cancel it. If you want to stop paying temporarily, you must cancel and resubscribe later when you are ready to use it again.

What if I subscribed through my work or school account?

If your Canva account is linked to a work or school organization, contact your organization's administrator or IT department. They manage the subscription, and you may not be able to cancel it yourself. Your administrator can downgrade or remove your access.

Do I lose my designs if I cancel?

No. Your designs remain in your account after you cancel. You can still view and download them, but you cannot edit them using premium features or templates. You can reactivate your subscription at any time to edit again.

Why is Canva still charging me after I canceled?

If you subscribed through an app store, you may have canceled on Canva's website instead of through Apple, Google, or Amazon. Check your app store subscription settings and cancel there. If you canceled through the correct platform and are still being charged, contact that platform's support team — they handle the billing, not Canva.