You can cancel Amazon Music through your Amazon account settings in under a minute

To cancel Amazon Music, log into your Amazon account, go to Your Account > Login & security, then find Amazon Music Unlimited under your subscriptions and select Cancel subscription. Your access ends at the end of your current billing period — you keep the service until then, but you will not be charged again.

If you subscribed through a third-party app like Apple or Google Play, you must cancel through that platform instead, not through Amazon. The steps differ depending on where you signed up, and cancelling in the wrong place will not work.

Key Takeaways

  • Cancellation takes effect at the end of your current billing cycle, so you will still have access until that date even after you cancel.
  • If you subscribed through Apple, Google Play, or another app store, you must cancel through that app store, not through Amazon's website.
  • You can pause your subscription for up to three months instead of cancelling if you want to keep your playlists and preferences.
  • Amazon Music is included free with Amazon Prime, so cancelling the standalone subscription does not affect Prime membership.

Cancelling through your Amazon account on desktop or mobile

Open Amazon.com and sign in with your account. Click on Account & Lists in the top right, then select Your Account. Look for Login & security in the left menu and click it. Scroll down to find Amazon Music Unlimited listed under your active subscriptions. Click Cancel subscription next to it.

Amazon will ask you to confirm the cancellation and may offer you a discount to stay — you can ignore this and proceed with cancellation. Once you confirm, you will see a message showing your subscription will end on a specific date. That date is your final day of access. On mobile, the steps are identical: tap the menu icon (three horizontal lines), go to Account, find Login & security, locate Amazon Music Unlimited, and tap Cancel subscription.

Cancelling a subscription purchased through an app store

If you signed up for Amazon Music through Apple App Store, Google Play Store, or another third-party platform, you cannot cancel through Amazon. You must cancel through the app store where you subscribed. Attempting to cancel on Amazon's website will not work because Amazon does not control that subscription — the app store does.

For Apple App Store: Open the App Store app, tap your profile icon at the top right, select Subscriptions, find Amazon Music, and tap Cancel Subscription. For Google Play: Open Google Play, tap your profile icon, go to Payments and subscriptions > Subscriptions, select Amazon Music, and tap Cancel subscription. For other platforms, check the app or website where you originally subscribed — the cancellation option is usually in account settings or subscription management.

What happens after you cancel

Your subscription remains active until the end of your current billing period. If you were charged on the 15th of each month and you cancel on the 20th, you keep full access until the 15th of the next month. After that date, your account reverts to the free tier of Amazon Music (if available in your region) or you lose access entirely, depending on your subscription type.

Any playlists or preferences you saved are kept in your account. If you resubscribe later, those will still be there. You will not receive a refund for the current billing period, even if you cancel partway through. Your saved music and listening history remain tied to your Amazon account indefinitely.

Pausing instead of cancelling

Amazon Music allows you to pause your subscription for up to three months without cancelling. During a pause, you will not be charged, but your account and playlists remain intact. To pause, go to Your Account > Login & security, find Amazon Music Unlimited, and select Pause subscription instead of cancel.

This option is useful if you think you might return to the service soon or want to take a temporary break without losing your saved content. After three months, the pause expires and you will need to either resume or cancel the subscription. Pausing does not affect your billing — you simply will not be charged during the pause period.

Amazon Music included with Prime membership

If you have an Amazon Prime membership, you already have access to Amazon Music (a limited version with ads). Cancelling Amazon Music Unlimited does not affect your Prime membership or the included music service. You will simply lose access to the ad-free, unlimited skips version and return to the free tier included with Prime.

This means if you cancel Amazon Music Unlimited, you can still play music through your Prime account — you just will not have the premium features. Your Alexa devices can still use the Prime-included version of Amazon Music after you cancel the paid subscription.

Frequently Asked Questions

Will I get a refund if I cancel mid-billing cycle?

No. Amazon does not issue refunds for partial billing periods. Your subscription remains active until the end of the current cycle, so you keep access for the full period you paid for, but you will not receive money back for unused time after cancellation.

Can I cancel and resubscribe later without losing my playlists?

Yes. Your playlists and saved music are tied to your Amazon account, not your subscription status. If you resubscribe at any point, everything will be there. You can cancel and come back whenever you want without losing any of your saved content.

What if I subscribed through my phone but want to cancel on my computer?

If you subscribed through an app store (Apple or Google Play), you must cancel through that same app store, regardless of what device you use now. You cannot cancel an app store subscription through Amazon's website. Log into the app store on any device and follow the cancellation steps for that platform.

Does cancelling Amazon Music affect my Alexa device?

Alexa devices can still play Amazon Music's free tier if you have Prime, but you will lose access to the unlimited, ad-free version. If your Alexa is set to use Amazon Music Unlimited as the default service, you will need to change the default music service in Alexa settings after cancellation.