Cancel through Your Account Settings

To stop an Amazon subscription, go to your Amazon account, select Returns, Orders & Subscriptions from the menu, then click Subscriptions. Find the subscription you want to cancel and select Cancel Subscription. Amazon will ask you to confirm — click the final confirmation button and the subscription ends immediately. You will not be charged again.

The cancellation takes effect right away, even if you have already paid for the current billing cycle. Amazon does not refund the current period, but you keep access to the subscription until that period ends. For example, if you cancel a monthly subscription on the 15th of the month and you paid on the 1st, you can still use it through the end of that month.

If you cannot find the subscription in your account, it may be under a different Amazon account or a family member's account. Check which email address is linked to your payment method, then sign in to that account to cancel.

Key Takeaways

  • You cancel most Amazon subscriptions through your account settings under Returns, Orders & Subscriptions, then Subscriptions.
  • Cancellation takes effect immediately and you will not be charged again, but you keep access through the end of your current billing period.
  • Amazon does not refund the current billing cycle when you cancel mid-period.
  • Some subscriptions tied to Prime membership or third-party sellers require different cancellation steps.
  • If you cannot find a subscription in your account, check whether it is linked to a different email address or family member's account.

Subscriptions Tied to Amazon Prime

If your subscription is part of Amazon Prime membership itself — such as Prime Video, Prime Music, or Prime Reading — you cannot cancel it separately. These are included in your Prime membership. To stop using them, you would need to cancel your entire Prime membership, which ends all Prime benefits.

To cancel Prime membership, go to Your Account, select Memberships and Subscriptions, find Prime Membership, and click Cancel Membership. Amazon will show you the refund amount if you cancel before your next renewal date. The refund is prorated based on how many days remain in your membership.

Subscriptions from Third-Party Sellers

Some subscriptions are sold by third-party merchants through Amazon, not by Amazon itself. These include things like meal kits, beauty boxes, or specialty items. To cancel these, go to Your Orders, find the subscription order, and look for a Manage Subscription or Cancel Subscription link on that order page.

If the link does not appear, the seller may require you to contact them directly. Look for contact information in the order details or in emails from the seller. Some third-party subscriptions cannot be cancelled through Amazon and must be stopped through the seller's own website.

What Happens After You Cancel

Once you cancel, Amazon sends a confirmation email to the address on your account. Keep this email as proof of cancellation. You will not see a charge on your next billing date.

If you are charged after cancellation, contact Amazon Customer Service with your confirmation email. They can investigate the charge and issue a refund if the cancellation did not process correctly. Most refund requests are resolved within one to two business days.

Restarting a Cancelled Subscription

If you change your mind, you can restart a cancelled subscription at any time by going back to the subscription page and selecting Reactivate or Subscribe Again. You will be charged on the date you reactivate, and the subscription will renew on the same day each month or year going forward.

Some subscriptions offer a discount for reactivating within a certain window after cancellation. Check the subscription page to see if a discount is available before you restart.

Subscriptions You Cannot Find

If you remember having a subscription but cannot locate it in your account, it may have already been cancelled, or it may be under a different account. Check the email address associated with your payment method — subscriptions are tied to the account that paid for them, not necessarily the account you use most often.

If you share an Amazon account with family members, the subscription might belong to someone else on that account. Ask them to check their order history or contact Amazon Customer Service with the email address you used to sign up. They can look up the subscription by email and help you cancel it.

Frequently Asked Questions

Do I get a refund if I cancel in the middle of a billing cycle?

No. Amazon does not refund the current billing period when you cancel. You keep access to the subscription through the end of that period, but you will not be charged again after it ends.

Can I pause a subscription instead of cancelling it?

Most Amazon subscriptions do not have a pause option — you either cancel or keep paying. However, some subscriptions allow you to skip a delivery or billing cycle. Check your subscription settings to see if a skip option is available.

What if I cancel but still get charged?

Contact Amazon Customer Service with your cancellation confirmation email. They will investigate and refund any charges made after your cancellation date. Most disputes are resolved within one to two business days.

Can I cancel a subscription on the Amazon app?

Yes. Open the app, tap the menu icon, go to Your Account, select Subscriptions, find the subscription, and tap Cancel Subscription. The process is the same as on the website.

What if the subscription belongs to someone else on my family account?

Only the person who purchased the subscription can cancel it from their own account. If you share an account, ask the person who signed up to cancel it themselves, or contact Amazon Customer Service with details about the subscription.