You can cancel Disney+ through your account settings on the Disney+ app or website, or through the platform where you signed up

The cancellation method depends on where you created your account. If you signed up directly through Disney+, you cancel in your account settings. If you signed up through a third-party platform — Apple, Google Play, Amazon Prime Video Channels, or Verizon — you cancel through that platform instead, not through Disney+.

Cancellation takes effect at the end of your current billing cycle. You keep access to Disney+ until that date, then your account closes. If you cancel mid-cycle, you do not receive a refund for the unused portion of your subscription.

Key Takeaways

  • Cancellation happens in your account settings if you signed up directly with Disney+, or through the third-party platform if you signed up there.
  • Your access continues until the end of your current billing period; cancellation does not cut you off immediately.
  • You will not receive a refund for unused time in your current billing cycle.
  • Disney+ may offer a discount to resubscribe later, but you are not required to accept it.
  • If you signed up through a bundle with Hulu or ESPN+, cancelling Disney+ does not cancel the other services.

Cancelling a Disney+ account you created directly with Disney

Open the Disney+ app or go to disneyplus.com and sign in. On the app, tap your profile icon in the bottom right corner (on mobile) or top right (on web), then select Account. On the website, click your profile icon in the top right and select Account Settings.

Look for the Subscription section. You will see your current plan and billing date. Click or tap the option to cancel subscription or manage subscription. Disney+ will ask you to confirm and may show you a discount offer to stay. You can decline the offer and proceed with cancellation. Once you confirm, you will receive an email confirming the cancellation.

Cancelling if you signed up through a third-party platform

If you subscribed through Apple (iPhone, iPad, or Mac), open the Settings app, tap your name, select Subscriptions, find Disney+, and tap Cancel Subscription. On Android through Google Play, open Google Play, go to Subscriptions, select Disney+, and tap Cancel Subscription.

If you subscribed through Amazon Prime Video Channels, go to Your Account on Amazon, select Memberships and Subscriptions, find Disney+, and click Cancel Channel. For Verizon customers, log into your Verizon account, find Disney+ under Subscriptions or Add-ons, and select Cancel.

Do not cancel through Disney's website if you signed up through one of these platforms. Cancelling in the wrong place leaves your subscription active and you will continue to be charged.

What happens after you cancel

Your account remains active until the end of your current billing cycle. If you paid monthly and cancel on the 15th of the month, you keep access until the last day of that month. If you paid for a year upfront, you keep access for the full year from the date you signed up.

After your access ends, you can resubscribe at any time. Disney+ may send you an email with a discount offer, but you are not required to use it. If you resubscribe, you start a new billing cycle from the date you resubscribe.

Cancelling a bundle subscription

If you subscribed to The Disney Bundle (Disney+, Hulu, and ESPN+), cancelling Disney+ only removes that service. Hulu and ESPN+ remain active and you continue to be charged for them. You must cancel each service separately if you want to stop all three.

If you subscribed to Disney+ with Hulu (with or without ads), the same rule applies: cancelling Disney+ does not cancel Hulu. Go to your Hulu account settings to cancel Hulu separately.

If you cannot find your cancellation option

If you do not see a cancel option in your account settings, you may be looking in the wrong place. Double-check which platform you used to sign up: check your email for the original confirmation, or look at your credit card or bank statement to see which company charged you (Disney, Apple, Google, Amazon, or Verizon).

If you signed up through a platform but cannot locate the subscription in that platform's settings, contact that platform's support. If you signed up directly with Disney+ but cannot find the cancellation option, contact Disney+ support through the app or website. Have your account email and the last four digits of your payment method ready.

Frequently Asked Questions

Will I get a refund if I cancel mid-cycle?

No. Disney+ does not refund unused time in your current billing period. Your access continues until the end of that period, then stops. If you want to avoid paying for another full cycle, cancel a few days before your next billing date.

Can I pause my subscription instead of cancelling?

Disney+ does not offer a pause feature. You can only cancel or stay subscribed. If you think you might return, note the cancellation date so you know when to resubscribe if you change your mind.

What if I forgot which platform I used to sign up?

Check the email address associated with your Disney+ account for the original confirmation email, or look at your payment method (credit card or bank account) to see which company charged you. That is where you need to cancel.

Do I lose my watchlist and saved shows when I cancel?

Your watchlist and viewing history are tied to your account. If you resubscribe using the same email address, your watchlist and history return. If you create a new account with a different email, you start fresh.

Can I cancel and resubscribe to get a promotional rate?

Disney+ sometimes offers discounts to returning subscribers, but there is no may provide. Promotional rates vary and are not always available. If you see a discount offer when you cancel, you can note it, but do not count on the same offer being available if you resubscribe later.