How to cancel DAZN depends on where you signed up and what payment method you used

DAZN is a sports streaming service that charges a monthly or annual subscription fee. You can cancel through the DAZN website or app if you created your account directly with DAZN, or through the platform where you signed up — such as Apple, Google Play, Amazon Prime Video, or your cable provider — if you subscribed through one of those services. The cancellation method matters because it determines when your access stops and whether you get a refund.

Most cancellations take effect at the end of your current billing cycle, not immediately. If you cancel mid-month, you typically keep access until your next renewal date. Some payment methods — particularly those through third-party platforms — may have different refund policies or cancellation windows.

Key Takeaways

  • If you signed up directly with DAZN, cancel through your DAZN account settings; if you subscribed through Apple, Google Play, Amazon, or a cable provider, cancel through that platform instead.
  • Cancellation usually takes effect at the end of your current billing period, so you keep access until your next renewal date.
  • You will not receive a refund for the current billing cycle if you cancel mid-month, though some third-party platforms have different policies.
  • After cancellation, your login credentials remain valid for 30 days in some regions, allowing you to reactivate without creating a new account.

Cancelling a DAZN account you created directly

Log into your DAZN account on the website or app. Go to your account settings or profile menu — this is usually found in the top right corner or in a hamburger menu. Look for "Account," "Settings," or "Subscription" options.

Find the section labeled "Subscription," "Billing," or "Manage Subscription." Select the option to cancel or downgrade your subscription. DAZN will ask you to confirm the cancellation and may offer you a discount to stay — you can decline this offer. After you confirm, you will receive an email confirming the cancellation.

Your access will continue until the end of your current billing cycle. If you were charged on the 15th of each month, your cancellation takes effect on the 15th of the following month. You will not be charged again after that date.

Cancelling through Apple, Google Play, or Amazon

If you subscribed to DAZN through the Apple App Store, Google Play Store, Amazon Prime Video, or another third-party platform, you must cancel through that platform, not through DAZN itself. Cancelling only through DAZN will not stop the charges from your payment method.

Through Apple: Open the Settings app, tap your name, select "Subscriptions," find DAZN, and tap "Cancel Subscription." Through Google Play: Open Google Play, tap your profile icon, select "Payments and subscriptions," then "Subscriptions," find DAZN, and tap "Cancel subscription." Through Amazon Prime Video: Go to your Prime Video settings, select "Manage Your Prime Video," find DAZN under "Subscriptions," and select "Cancel."

Each platform processes cancellations at the end of your current billing cycle. Refund policies vary: Apple and Google Play typically do not refund partial months, but Amazon may offer refunds in some cases if you cancel within a certain window. Check the specific platform's refund policy before cancelling.

Cancelling through a cable or telecom provider

If you subscribed to DAZN as an add-on through a cable, satellite, or telecom provider — such as Rogers, Bell, Telus, or similar services in your region — contact that provider directly to cancel. You cannot cancel through the DAZN app or website in this case.

Call your provider's customer service line or log into your provider account online and look for "Add-ons," "Subscriptions," or "Services." Select DAZN and choose to remove it. Confirm the cancellation and ask when it takes effect — some providers cancel immediately, while others wait until the end of your billing cycle.

Keep a record of the cancellation confirmation number or email. If you are still charged after the cancellation date, contact your provider's billing department with this confirmation.

What happens after you cancel

After cancellation, you lose access to DAZN content on the date your subscription ends. If you cancel on the 10th but your renewal date is the 25th, you can still watch until the 25th. After that date, attempting to open the app or website will prompt you to sign up again.

In some regions, DAZN keeps your account active for 30 days after cancellation. This means you can reactivate your subscription within that window without creating a new account or losing your watchlist and preferences. After 30 days, your account may be deleted, and you would need to create a new one if you decide to return.

You will not be charged again unless you manually reactivate your subscription. Automatic reactivation does not occur after cancellation.

Troubleshooting cancellation problems

If you cancelled through DAZN but are still being charged, the subscription may have been set up through a third-party platform. Check your credit card or bank statement to see which company is charging you — it may say "Apple," "Google," "Amazon," or your cable provider rather than "DAZN." Cancel through that platform instead.

If you cancelled through a third-party platform but the charges continue, contact that platform's customer service first. Provide them with your cancellation confirmation number. If they confirm the cancellation went through but charges persist, contact your bank or credit card company to dispute the charge or request a refund.

If you cannot find the cancellation option in your account, try logging out and logging back in, or try accessing the account through a web browser instead of the app. Some settings are easier to find on the website. If the option still does not appear, contact DAZN support through their website or the platform where you subscribed.

Frequently Asked Questions

Will I get a refund if I cancel mid-month?

No, not typically. Most subscriptions charge upfront for the full month, and cancelling mid-month does not may have access to you to a refund for the unused portion. You keep access until your renewal date, but you will not receive money back. Some third-party platforms like Amazon may have different policies — check before cancelling.

Can I pause my DAZN subscription instead of cancelling?

DAZN does not offer a pause or freeze option. You can only cancel or downgrade to a lower tier if available in your region. If you want to stop paying temporarily, you must cancel and reactivate later.

What if I forgot which platform I used to sign up?

Check your email for the original confirmation or receipt. It will show whether you signed up directly with DAZN or through Apple, Google, Amazon, or another service. You can also check your bank or credit card statement to see which company is charging you each month.

Can I cancel DAZN over the phone?

DAZN does not have a phone support line in most regions. You must cancel through your account settings, the app, or the platform where you subscribed. If you subscribed through a cable provider, you can call their customer service to cancel.

Do I lose my watchlist and saved shows after cancellation?

Your watchlist and account preferences are saved for 30 days after cancellation in most regions. If you reactivate within that window, your data returns. After 30 days, your account may be deleted, and you would start fresh if you sign up again.