How to cancel Spotify on any device

You can cancel Spotify through your account settings on a computer, phone, or tablet. The steps are the same whether you use the app or a web browser: log in, go to your account settings, find the subscription section, and select the option to cancel. Spotify will ask you to confirm, and your cancellation takes effect immediately — you keep access until your next billing date, then your account reverts to the free tier.

If you've forgotten your password, use the "Forgot your password?" link on the Spotify login page before you start. You'll need access to the email address tied to your account to reset it. Once you're logged in, the cancellation process takes about two minutes.

Key Takeaways

  • Cancel through your account settings on Spotify's website or app; you do not need to contact customer support.
  • Your subscription remains active until your next billing date, so you keep full access to music and podcasts until then.
  • After cancellation, your account switches to Spotify Free, which includes ads and has fewer features than Premium.
  • If you cancel within a few days of being charged, contact Spotify support to request a refund for that billing cycle.
  • You can reactivate a cancelled subscription at any time by logging back in and selecting a plan.

Step-by-step cancellation on desktop or mobile web

Go to spotify.com and log in with your email and password. Click your profile name or icon in the top right corner, then select "Account" from the dropdown menu. On the Account page, scroll down to find the "Subscription" section. You'll see your current plan listed — click the button that says "Cancel plan" or "Cancel subscription" (the exact wording varies slightly by region).

Spotify will show you a confirmation screen explaining that your access continues until your next billing date. Read through any offers Spotify presents — they sometimes offer discounts to keep you subscribed — then click "Cancel" or "Yes, cancel my subscription" to finish. You'll receive a confirmation email within a few minutes.

Cancelling through the Spotify app on phone or tablet

Open the Spotify app and tap your profile icon at the bottom right of the screen. Select "Settings and privacy" or just "Settings." Scroll down to "Subscription" and tap it. You'll see your current plan and a button to cancel — tap "Cancel subscription" or "Cancel plan." Confirm the cancellation when prompted.

On some Android devices, you may need to cancel through Google Play instead. If the Spotify app doesn't show a cancel button, go to Google Play Store, tap your profile icon, select "Manage subscriptions," find Spotify, and tap "Cancel subscription." The same applies to iPhone users who subscribed through the Apple App Store — cancel through the App Store's subscription settings, not the Spotify app itself.

What happens after you cancel

Your Premium features stay active until your next billing date. If you were charged on the 15th of the month and you cancel on the 20th, you have Premium access through the 15th of next month. After that date, your account automatically becomes Spotify Free, which includes ads between songs, limits you to 6,000 saved songs, and doesn't allow offline downloads.

Your playlists, saved songs, and listening history remain on your account. If you reactivate a Premium subscription later, everything is still there. You don't lose anything by cancelling — you just lose the Premium features.

Getting a refund if you just paid

Spotify's standard policy does not include refunds for partial months. However, if you were charged within the last few days and want to cancel, contact Spotify support through the Help section of your account. Explain that you want to cancel and request a refund for the current billing cycle. Support agents have discretion to issue refunds in some cases, particularly if you cancelled very soon after being charged.

To reach support, log into your account, go to "Help," and select "Contact Us." You can also visit support.spotify.com and start a chat or submit a request. Response times vary, but Spotify usually replies within one to two business days. Have your account email and the date you were charged ready when you contact them.

Reactivating your subscription later

If you change your mind after cancelling, log back into your Spotify account and select a Premium plan. Your account will reactivate immediately, and you'll be charged on the date you choose. Your playlists and saved songs are still there — nothing is deleted when you cancel.

Spotify sometimes offers discounts to returning subscribers. When you log in after cancelling, you may see a promotional offer for a reduced rate on your first month back. These offers are not may provide, but they appear fairly often.

Frequently Asked Questions

Can I cancel Spotify if I subscribed through Apple or Google?

Yes, but you must cancel through the app store where you subscribed, not through Spotify itself. On iPhone, go to Settings > [Your Name] > Subscriptions > Spotify > Cancel Subscription. On Android, open Google Play Store, tap your profile icon, select Manage Subscriptions, find Spotify, and tap Cancel. Spotify's website cancellation won't work if you subscribed through an app store.

Will I lose my playlists and saved songs if I cancel?

No. Your playlists, saved songs, and listening history stay on your account forever. If you reactivate Premium later, everything is exactly as you left it. The only thing you lose is access to Premium features like offline downloads and ad-free listening.

What's the difference between cancelling and downgrading to Spotify Free?

Cancelling and downgrading are the same thing. When you cancel Premium, your account automatically becomes Spotify Free on your next billing date. You don't have to do anything else — Spotify handles the switch automatically.

How long does it take for cancellation to go into effect?

Immediately for your account settings, but your Premium access continues until your next billing date. If your next charge date is in two weeks, you have Premium for two more weeks. After that date passes, your account becomes Free.

Can I cancel if I'm on a family plan?

If you're the account owner, you can cancel the entire family plan through your subscription settings. If you're a family member, you cannot cancel the plan yourself — only the owner can. You can remove yourself from the family plan by going to your account settings and selecting "Leave family plan," but the plan itself continues for other members.