You can cancel your New York Times subscription online through your account settings, by phone, or by email — the method depends on how you signed up and what type of subscription you have.

The New York Times offers several subscription tiers (news only, news plus games, news plus cooking, and bundles), and each can be cancelled through your account. If you signed up directly through nytimes.com, you can cancel immediately online without contacting customer service. If you subscribed through an app, a third-party platform, or a bundle deal, the cancellation process differs and may require you to contact the vendor or The Times directly.

Cancelling stops your billing right away, but your access ends on your next billing date — you keep reading until then. If you cancel mid-cycle, you do not receive a refund for the unused portion of your current billing period.

Key Takeaways

  • Direct subscriptions through nytimes.com can be cancelled immediately in your account settings under "Manage my account" without calling or emailing.
  • App-based subscriptions (Apple, Google Play, Samsung) must be cancelled through the app store or platform where you signed up, not through The Times directly.
  • Your access continues until your next billing date even after you cancel, so you do not lose reading time immediately.
  • If you subscribed through a bundle (like a phone plan or credit card offer), you cancel through that provider, not through The New York Times.
  • Cancellation is permanent — you will need to pay again to restart, though The Times sometimes offers discounts to returning subscribers.

Cancelling a Direct New York Times Subscription Online

If you created your account directly at nytimes.com and pay The Times directly, log in to your account and go to "Manage my account." Look for the subscription section, which will show your current plan and billing date. Click the option to cancel or manage your subscription. The Times will ask you to confirm the cancellation and may offer you a discount to stay — you can accept or decline.

After you confirm, you will receive an email confirming the cancellation. Your subscription remains active through your current billing cycle, and you will not be charged again. Write down your cancellation confirmation number in case you need to reference it later.

Cancelling a Subscription Through an App or Third-Party Platform

If you subscribed through Apple App Store, Google Play, Samsung TV Plus, or another platform, you cannot cancel through The New York Times website. Instead, you must cancel through the app store or service where you signed up. The Times does not control these subscriptions and cannot process the cancellation on their end.

For Apple subscriptions, go to Settings > [Your Name] > Subscriptions > New York Times > Cancel Subscription. For Google Play, open the Play Store app, tap your profile icon, select "Payments and subscriptions" > "Subscriptions," find The New York Times, and tap "Cancel subscription." For Samsung TV Plus, manage your subscriptions directly in the Samsung TV Plus app. Each platform has its own interface, so the exact steps vary, but all of them let you cancel without contacting The Times.

Cancelling a Bundle Subscription

If you subscribed to The New York Times as part of a bundle — such as through a phone plan, credit card offer, or streaming service package — you cancel through the provider that sold you the bundle, not through The Times. For example, if The Times came with your wireless plan, contact your phone carrier. If it came with a credit card benefit, contact your card issuer.

Contact the provider and ask them to remove The New York Times from your account. They will handle the cancellation with The Times on your behalf. You may be able to do this online through your account with that provider, or you may need to call customer service.

Cancelling by Phone or Email

If you prefer not to cancel online, you can contact The New York Times customer service by phone at 1-800-698-4637. Have your account email address and subscription details ready. Customer service representatives can cancel your subscription over the phone, though they may ask why you are leaving or offer you a discount to stay.

You can also email nytimes.com's customer service, though phone is faster. After you cancel by phone or email, you will receive a confirmation email. Keep this email for your records.

What Happens After You Cancel

Your subscription remains active until the end of your current billing cycle. If you cancel on the 15th of the month and your billing date is the 30th, you can still read until the 30th. After that date, you lose access to all subscription content, though you can still read the limited number of free articles The Times allows each month.

You will not be charged again after your final billing date. If you change your mind and want to resubscribe, you can log back into your account and restart your subscription at any time. The Times sometimes offers discounts to returning subscribers, especially if you wait a few weeks before restarting.

If You Have Trouble Cancelling

If you cannot find the cancellation option in your account, or if you are unsure which type of subscription you have, contact The New York Times customer service. They can look up your account by email address and walk you through the cancellation. Phone support is usually faster than email.

If you subscribed through a third-party platform and cannot cancel through that platform, contact The Times customer service and tell them where you subscribed. They can sometimes cancel on your behalf or provide instructions specific to that platform. Keep records of any confirmation numbers or emails you receive.

Frequently Asked Questions

Do I get a refund if I cancel mid-cycle?

No. The New York Times does not refund unused portions of your billing cycle. If you cancel on the 15th and your billing date is the 30th, you keep access through the 30th but do not receive money back for those final two weeks. You are only charged once more on your next scheduled billing date, and then the subscription ends.

Can I pause my subscription instead of cancelling?

The New York Times does not offer a pause feature. You can only cancel or keep your subscription active. If you want to stop paying temporarily, you must cancel and then resubscribe later. Some returning subscribers receive discounted rates, so waiting a few weeks before restarting may save you money.

What if I subscribed through my phone bill or credit card?

Contact the phone carrier or credit card company that offers the bundle, not The New York Times directly. They manage the subscription on their end and can remove it from your account. Ask them to confirm the cancellation in writing so you have proof it was removed.

Will I lose my saved articles and reading history after I cancel?

Your saved articles and reading history remain in your account after cancellation, but you cannot access them without an active subscription. If you resubscribe later, your saved content will be there. If you want to keep records of articles, save them to another format (like a PDF or note app) before your subscription ends.

Can I cancel and get a prorated refund if I paid for a year upfront?

The New York Times does not offer prorated refunds for annual subscriptions. If you paid for a full year and cancel after three months, you do not receive money back for the remaining nine months. Your access continues through your one-year anniversary date, and then the subscription ends. This is why it is important to understand the refund policy before committing to an annual plan.