How to cancel your New York Times subscription
You can cancel your New York Times subscription through your account settings online, by phone, or by email. The method depends on how you pay and whether you signed up directly through the Times or through a third-party platform like Apple, Google, or Amazon. Most cancellations take effect at the end of your current billing cycle, not immediately, so you will keep access until that date.
If you subscribed directly through nytimes.com, log into your account, go to your settings, find the subscription section, and select the option to cancel. The Times will ask why you are canceling but does not require you to answer. If you subscribed through an app or third-party service, you must cancel through that platform, not through the Times website.
Key Takeaways
- Direct subscriptions through nytimes.com are canceled in your account settings under the subscription section.
- Subscriptions purchased through Apple, Google Play, Amazon, or other platforms must be canceled through that service, not through the Times.
- Cancellation takes effect at the end of your current billing period, and you keep access until that date.
- You can contact the Times by phone at 1-800-698-4637 or by email if you have trouble canceling online.
- If you cancel and later want to resubscribe, you may be offered a discounted rate to return.
Canceling a subscription you bought directly from the Times
Log into your New York Times account at nytimes.com. Click on your profile icon in the top right corner and select "Account" or "Settings." Look for a section labeled "Subscription," "Billing," or "Manage Subscription." Click on the subscription you want to cancel and select "Cancel Subscription" or "End Subscription."
The Times will show you your cancellation date — the last day you will have access — and ask you to confirm. You may see a survey asking why you are canceling. You do not have to complete it. After you confirm, you will receive an email confirming the cancellation. Keep this email for your records.
If you have multiple subscriptions (for example, a digital subscription and a bundle that includes the print edition), you will see each one listed separately. You can cancel one without affecting the others.
Canceling a subscription bought through an app or third-party service
If you subscribed through Apple, Google Play, Amazon Prime Video Channels, or another platform, you must cancel through that service. The New York Times cannot process the cancellation for you, even if you call them.
| Service | How to cancel |
|---|---|
| Apple (iPhone, iPad, Mac) | Open Settings, tap your name, select Subscriptions, find New York Times, and tap Cancel Subscription. |
| Google Play | Open Google Play, go to your account, select Subscriptions, find New York Times, and tap Cancel. |
| Amazon Prime Video Channels | Go to Your Account, select Prime Video, find Manage Your Subscriptions, find New York Times, and select Cancel Channel. |
| Android (Google Play Billing) | Open the Google Play Store app, tap your profile icon, select Subscriptions, find New York Times, and tap Cancel. |
After you cancel through the third-party service, the Times will stop charging you at your next billing date. You will still have access until that date. You should receive a confirmation email from both the third-party service and the Times.
Canceling by phone or email
If you cannot cancel online or prefer to speak with someone, call the New York Times customer service line at 1-800-698-4637. Hours are Monday through Friday, 7 a.m. to 7 p.m. Eastern time, and Saturday and Sunday, 8 a.m. to 6 p.m. Eastern time. Have your account email address ready.
You can also email the Times at help@nytimes.com with your account email address and a request to cancel. Response times vary, but the Times typically replies within one to two business days. Include your full name and the email address associated with your account so they can locate your subscription quickly.
What happens after you cancel
You keep full access to your subscription until the end of your current billing cycle. If you cancel on the 15th of the month and your billing date is the 30th, you will have access through the 30th. After that date, you will no longer be able to read articles beyond the free article limit (usually three to four articles per month for non-subscribers).
Your saved articles, reading history, and account settings remain in your account even after cancellation. If you resubscribe later, you can access them again. The Times does not delete your account when you cancel.
Resubscribing after cancellation
If you cancel and want to subscribe again later, you can return to nytimes.com and start a new subscription. The Times often offers discounted rates to returning subscribers — sometimes as low as $1 per week for the first few months. These offers appear when you try to subscribe after a cancellation, but the discount is not may provide and varies based on how long you have been away.
You do not need to wait any specific amount of time to resubscribe. You can sign up again immediately after your cancellation takes effect, though you will not see a returning subscriber discount if you do so right away.
Frequently Asked Questions
Will I get a refund if I cancel in the middle of my billing cycle?
No. The New York Times does not issue refunds for partial months. Your cancellation takes effect at the end of your current billing period, and you keep access until that date. If you want to avoid being charged again, make sure to cancel before your next billing date.
Can I pause my subscription instead of canceling?
The Times does not offer a pause or temporary suspension option. You can cancel and resubscribe later, but there is no way to freeze your subscription for a set period. If you think you might return, canceling and resubscribing when you are ready is your only option.
What if I subscribed through a gift subscription?
Gift subscriptions are managed differently. If someone gave you a gift subscription, you cannot cancel it directly — it will end on its own when the gift period expires. If you want to prevent it from auto-renewing into a paid subscription, you must cancel or change your payment method before the gift period ends.
Do I need to cancel each subscription separately if I have multiple?
Yes. If you have a digital subscription and a print subscription, or a digital subscription and a bundle, each one is billed separately and must be canceled individually. Log into your account and look for each subscription in your settings.
What if I cannot log into my account to cancel?
Call customer service at 1-800-698-4637 or email help@nytimes.com with your account email address. They can verify your identity and cancel the subscription for you. Have your billing email and the phone number or credit card on file ready to provide.