How to cancel your New York Times subscription

You can cancel a New York Times subscription through your account settings online, by phone, or by email. The method depends on how you pay and which type of subscription you have. Most cancellations take effect at the end of your current billing cycle, not immediately, so you will continue to have access until that date passes.

The fastest route is logging into your New York Times account, going to your subscription settings, and selecting the cancel option. If you subscribed through Apple, Google Play, or Amazon, you must cancel through that platform instead — the Times cannot process those cancellations for you. If you subscribed by phone or have trouble accessing your account, you can call the Times directly or email their support team.

Key Takeaways

  • Cancellations made online through your Times account take effect at the end of your current billing period, not the same day.
  • If you subscribed through Apple, Google Play, or Amazon, you must cancel through that app or platform, not through the Times website.
  • You can reach the Times by phone at 1-800-698-4637 or through the contact form on their website if you cannot cancel online.
  • After you cancel, you lose access to the paywall immediately, but you can still read your saved articles and access your account history.

Canceling through your New York Times account online

Log into your account at nytimes.com using your email and password. Click on your profile icon in the top right corner and select "Account" from the menu. Look for a section labeled "Subscription" or "Billing" — the exact wording varies depending on your account type.

Find the subscription you want to cancel and look for a "Cancel subscription" or "Manage subscription" button. Click it and follow the prompts. The Times will ask you to confirm the cancellation and may offer you a discount to stay — you can accept or decline. Once you confirm, you will receive an email confirming the cancellation. Your access continues until the end of your current billing cycle.

Canceling a subscription from Apple, Google Play, or Amazon

If you subscribed through the New York Times app on your phone or tablet using Apple's App Store, Google Play, or Amazon, you cannot cancel through the Times website. You must cancel through the platform where you subscribed.

Apple: Open the Settings app, tap your name, select "Subscriptions," find New York Times, and tap "Cancel Subscription." Google Play: Open the Google Play app, tap your profile icon, go to "Manage subscriptions," select New York Times, and tap "Cancel subscription." Amazon: Go to your Amazon account, select "Your Apps and Subscriptions," find New York Times, and select "Cancel subscription." After you cancel through any of these platforms, the Times will process the cancellation on their end within a few days.

Canceling by phone or email

Call the New York Times customer service line at 1-800-698-4637. Have your account email address and subscription details ready. A representative can cancel your subscription over the phone and answer questions about your billing or account. Phone lines are typically open Monday through Friday during business hours, though hours vary by season.

You can also submit a cancellation request through the New York Times website contact form. Go to nytimes.com/help, select "Contact Us," and choose "Subscription" as your topic. Describe that you want to cancel and include your account email. Response times are typically one to two business days. Email cancellation is slower than phone or online, so use it only if you cannot reach customer service another way.

What happens after you cancel

Your access to Times content behind the paywall ends immediately after your billing cycle closes. You will not be charged again. You can still log into your account and view your saved articles, reading history, and any newsletters you subscribed to, but you will not be able to read new articles that require a subscription.

If you cancel before your billing cycle ends, you keep full access until that date. For example, if you cancel on the 15th and your billing date is the 25th, you can read everything until the 25th. After that date, you will see a message asking you to subscribe when you try to read a paywall article.

Pausing instead of canceling

The New York Times does not offer an official pause or freeze option for subscriptions. If you want to stop paying temporarily but keep your account active, you must cancel and then resubscribe later. When you resubscribe, you will start a new billing cycle at the current price.

Before you cancel, check whether the Times is offering any discounts for returning subscribers. These offers appear sometimes in the cancellation flow or in emails after you cancel. If you are canceling because of cost, ask a representative whether any lower-priced plans are available to you.

If you want to resubscribe later

You can resubscribe to the New York Times at any time by going to nytimes.com and selecting a subscription plan. Returning subscribers sometimes see different pricing than new subscribers, and the Times occasionally sends resubscription offers by email after you cancel. Check your email for these offers before you resubscribe at full price.

Your saved articles and reading history remain in your account for a period after cancellation, so you can access them if you log back in. However, the Times does not may provide how long this information stays available after your subscription ends.

Frequently Asked Questions

Will I get a refund if I cancel in the middle of my billing cycle?

The New York Times does not issue refunds for partial months. If you cancel on the 15th and your billing date is the 25th, you keep access until the 25th but do not receive money back for those 10 days. You are only charged once more on your next billing date if you do not cancel before it arrives.

Can I cancel a gift subscription?

Gift subscriptions can only be canceled by the person who purchased the gift. If you received a gift subscription and want it to end, you must contact the person who gave it to you and ask them to cancel it through their account. The recipient cannot cancel a gift subscription themselves.

What if I subscribed through my employer or school?

If your New York Times subscription came through your employer, school, or organization, you cannot cancel it yourself. Contact your HR department, school administrator, or the organization that provided the subscription. They manage the account and can remove you from it.

Do I lose my saved articles when I cancel?

Your saved articles remain in your account after cancellation, but you can only view them if you log back in. You cannot read new paywall articles without a subscription. The Times does not specify how long saved articles stay available after your subscription ends, so save or download anything important before you cancel.

Can I cancel and get a different subscription plan instead?

You do not need to cancel to change plans. Log into your account, go to your subscription settings, and look for an option to upgrade, downgrade, or switch plans. You can often change your plan without canceling, and the change takes effect on your next billing date.