You can cancel Amazon Prime at any time through your Amazon account settings, and you will keep your membership through the end of your current billing period

Amazon Prime does not lock you into a contract. Whether you pay monthly or annually, you can stop your subscription whenever you want. If you cancel before your next billing date, you will not be charged again, but you keep full access to Prime benefits until that date arrives. The cancellation itself takes about two minutes and happens entirely online through your Amazon account.

The reason you might cancel varies — the subscription no longer fits your budget, you are not using the shipping or streaming benefits, or you want to pause temporarily and rejoin later. Whatever the reason, the process is straightforward and does not require calling customer service or explaining yourself to anyone.

Key Takeaways

  • Cancel Prime through Your Account settings on Amazon.com by selecting Manage Prime Membership and then End Membership.
  • You keep all Prime benefits through the end of your current billing period, even after you cancel.
  • Amazon will ask you to confirm the cancellation and may offer a discount to stay, but you can proceed without accepting.
  • You can rejoin Prime at any time, and your saved payment methods and preferences will still be on file.
  • If you were charged after cancelling, contact Amazon customer service with your cancellation confirmation for a refund.

Step-by-step cancellation through your Amazon account

Start by going to Amazon.com and signing into your account. In the top right corner, click on the account icon (usually your name or initials) and select "Your Account" from the dropdown menu. From there, look for "Memberships and subscriptions" or "Prime membership" — the exact wording changes occasionally, but it will be in this section of your account settings.

Click on "Manage Prime Membership." This page shows your current plan (monthly or annual), your next billing date, and a button that says "End Membership" or "Cancel Prime." Click that button. Amazon will show you a confirmation screen that lists what you will lose access to — Prime Video, free shipping, Prime Music, and other benefits — and the date your membership ends. Review this to make sure the end date is correct, then click the final confirmation to complete the cancellation.

You will receive a confirmation email from Amazon with the cancellation details and your final billing date. Save this email. If you are ever charged after this date, you will have proof that you cancelled, which makes it easier to request a refund from Amazon customer service.

What happens to your Prime benefits after you cancel

Your Prime membership remains active and fully functional until midnight on your final billing date. If you cancelled on the 15th and your next charge was scheduled for the 30th, you have Prime access for those 15 days. You can still watch Prime Video, use free two-day shipping, access Prime Music, and use any other benefit you had before. Nothing changes except that you will not be charged again.

After your membership ends, you lose access to all Prime benefits immediately. Prime Video will no longer work, free shipping disappears, and any Prime-exclusive deals vanish. Your Amazon account itself remains active — you can still shop and use your saved addresses and payment methods — but you will pay standard shipping rates on orders.

Amazon's retention offers and how to handle them

When you click "End Membership," Amazon often displays a retention offer before the final confirmation. This might be a discount on your next month or a reduced rate for a few months. You are not required to accept it. If you want to cancel, you can skip the offer and proceed to the final confirmation screen. The offer disappears once you complete the cancellation.

If you are cancelling because of cost, these offers are worth considering — a month at half price might be worth keeping the membership for a little longer. But if you genuinely do not want Prime, do not feel pressured by the discount. You can always rejoin later at the regular price if your situation changes.

Reactivating Prime after cancellation

You can restart your Prime membership at any time by going back to the same "Manage Prime Membership" page and clicking "Restart Prime" or "Rejoin Prime." Your payment method, address, and account preferences are still saved, so reactivation takes just as long as cancellation — about two minutes. You will be charged the current Prime price (monthly or annual, depending on what you choose) on the day you restart.

If you cancelled an annual membership partway through the year and want to rejoin, you will start a new annual cycle from the restart date, not pick up where you left off. There is no pro-rating or credit for the unused portion of your original year.

If you were charged after cancelling

Occasionally, a charge appears after you cancelled — usually because the cancellation did not process correctly or there was a timing issue with the billing system. Check your cancellation confirmation email first to verify the end date. If the charge came after that date, contact Amazon customer service through the "Contact Us" link at the bottom of any Amazon page.

Tell them you cancelled on a specific date (reference your confirmation email) and were charged after that date. Provide the charge date and amount. Amazon customer service can see your cancellation record and will issue a refund if the charge was in error. Refunds typically appear in your account within three to five business days.

Cancelling a Prime membership linked to a family account

If you are the account holder who pays for Prime and other family members use it, cancelling removes access for everyone on that account. If you want to keep Prime but remove one person, you cannot do that through cancellation — instead, go to "Manage Your Household" in account settings and remove that person from your household. They will lose access to Prime, but your membership stays active.

If someone else on your household account is the Prime payer and you want to stop using it, ask them to remove you from the household. You will lose Prime access, but the account holder keeps their membership and can add other people if they choose.

Frequently Asked Questions

Will I lose my Prime Video watchlist and recommendations if I cancel?

Your watchlist and viewing history stay on your Amazon account, but you cannot access Prime Video while your membership is inactive. If you rejoin Prime later, your watchlist and recommendations will be there. However, if you delete your entire Amazon account, that data is gone permanently.

Do I lose my Amazon Music library if I cancel Prime?

If you use Prime Music (the free music service included with Prime), your access ends when your membership ends. If you pay separately for Amazon Music Unlimited, that subscription is separate and will continue. You can cancel Prime without affecting a paid Music Unlimited subscription.

Can I cancel Prime and keep Amazon Fresh or other Prime add-ons?

Amazon Fresh and other add-on services require an active Prime membership. If you cancel Prime, those services stop working. You cannot keep them without Prime. If you rejoin Prime later, you can reactivate those add-ons.

What if I cancel during a promotional period or trial?

If you are in a free trial or promotional period, cancelling ends your membership on the last day of that period. You will not be charged. If you cancel a paid membership that started as a promotion, you stop being charged after your current billing period ends, just like a regular cancellation.

Can I cancel Prime on the Amazon app instead of the website?

Yes. Open the Amazon app, tap the account icon at the bottom, go to "Your Account," then "Memberships and subscriptions," and select "Manage Prime Membership." The steps are the same as on the website. Some users find the website easier to navigate, but both methods work.