The Roseville Social Security office location and hours

The Social Security Administration office in Roseville, California is located at 1725 Eureka Way, Roseville, CA 95661. This office serves residents of Roseville and surrounding areas in Placer County who need to handle Social Security matters in person.

The office is open Monday through Friday, 9 a.m. to 4 p.m., and closed on weekends and federal holidays. Hours can change without notice, so call ahead before making the trip. The phone number for the Roseville office is 1-866-331-0031. You can also reach Social Security's general customer service line at 1-800-772-1213 (TTY 1-800-325-0778 for deaf and hard of hearing callers).

Parking is available at the location. The office does not require an appointment for most services, but wait times can be long, especially early in the week and early in the month. If you want to reduce your wait, you can request an appointment by calling ahead.

Key Takeaways

  • The Roseville Social Security office is at 1725 Eureka Way and is open Monday through Friday from 9 a.m. to 4 p.m.
  • You can call 1-866-331-0031 to reach the Roseville office directly or 1-800-772-1213 for general Social Security customer service.
  • Walk-ins are accepted, but you can request an appointment by phone to reduce wait time.
  • Many Social Security tasks can be completed online at ssa.gov or by phone without visiting the office in person.

What you can do at the Roseville office

The Roseville office handles the full range of Social Security services. You can apply for retirement benefits, disability benefits, or Supplemental Security Income (SSI). You can also report changes to your account, replace a lost Social Security card, update your direct deposit information, or request a benefit verification letter.

If you need to appeal a decision or discuss a problem with your account, the office can direct you to the right department or help you start the process. Staff can also answer questions about how benefits work and what documents you will need for your specific situation.

Documents to bring

What you need depends on what you are doing. For most transactions, bring your Social Security card or a document showing your Social Security number, a photo ID, and proof of citizenship or legal residency (such as a birth certificate, passport, or naturalization papers).

If you are applying for benefits, bring documents related to your work history, medical records (for disability claims), or proof of age. If you are reporting a change, bring documentation of that change—for example, a marriage certificate, divorce decree, or proof of name change. The office staff can tell you exactly what to bring when you call to schedule an appointment.

Alternatives to visiting in person

You do not have to visit the office for many tasks. You can create a my Social Security account at ssa.gov to view your earnings record, check your benefit amount, change your address, update your phone number, and request a replacement Social Security card. The online portal is available 24 hours a day.

You can also call 1-800-772-1213 to handle many matters by phone. Social Security staff can answer questions, take applications, and process changes over the phone. This is often faster than visiting the office, especially if you have a simple request.

For some situations—such as applying for disability benefits for the first time or resolving a complex account issue—visiting in person may be necessary. The office staff can tell you whether your situation requires an in-person visit.

Parking and accessibility

The Roseville office has parking available on-site. The building is wheelchair accessible and has accessible restrooms. If you need an interpreter or have other accessibility needs, call ahead to let the office know so they can prepare.

If you cannot visit during regular business hours or have difficulty traveling to the office, mention this when you call. Social Security may be able to handle your matter by phone or mail instead.

What to expect when you arrive

When you arrive at the office, check in at the front desk and take a number. You will wait until your number is called. Wait times vary; early morning and early in the week tend to be less busy. Bring all required documents and be prepared to answer questions about your situation.

If you do not have all the documents you need, staff can tell you what to bring back or whether you can submit them by mail later. The process usually takes 15 to 45 minutes, depending on what you need.

Frequently Asked Questions

Do I need an appointment to visit the Roseville office?

No, walk-ins are accepted. However, you can call 1-866-331-0031 to request an appointment, which usually reduces your wait time. Appointments are not required but are recommended if you want to minimize time in the office.

Can I handle my Social Security matter without going to the office?

Many matters can be handled online at ssa.gov or by phone at 1-800-772-1213. You can apply for benefits, report changes, request a replacement card, and view your account information without visiting. Call or check the website to see if your specific need can be handled remotely.

What if I cannot visit during business hours?

Call 1-800-772-1213 to discuss your situation. Social Security can often handle matters by phone or mail. If an in-person visit is necessary, you may be able to schedule an appointment at a time that works better for you, though options are limited outside regular hours.

How long does it take to be seen at the office?

Wait times vary from 15 minutes to over an hour, depending on how busy the office is and what you need. Early morning and early in the week are typically less crowded. Calling ahead to request an appointment usually shortens your wait.

What if I lost my Social Security card?

You can request a replacement card online at ssa.gov, by phone at 1-800-772-1213, or in person at the Roseville office. You will need to show a photo ID and proof of citizenship or legal residency. There is no charge for a replacement card.