The Lakewood Social Security Office location and hours

The Social Security Administration operates a local office in Lakewood, Colorado at 155 Union Boulevard, Suite 400, Lakewood, CO 80228. This office handles in-person visits for people who need to meet with a representative about Social Security benefits, replacement documents, or account changes.

Hours are typically Monday through Friday, 9 a.m. to 4 p.m., though the office closes for federal holidays. Call ahead before visiting: the office number is 1-866-773-0563. Hours and services can change, so confirming by phone prevents a wasted trip.

Walk-ins are accepted, but you may wait 30 minutes to over an hour depending on the day and time. The office gets busiest mid-morning and mid-week. If you have a complex issue or need a specific service, you can request an appointment by phone.

Key Takeaways

  • The Lakewood office is at 155 Union Boulevard, Suite 400, and is open Monday through Friday from 9 a.m. to 4 p.m., closed federal holidays.
  • Call 1-866-773-0563 to confirm hours, request an appointment, or ask whether your issue can be handled by phone or online instead.
  • Walk-ins are welcome but expect a wait; arriving early in the day or mid-week typically means shorter lines.
  • Many routine tasks—replacing a Social Security card, updating your address, checking your earnings record—can be done online at ssa.gov without visiting an office.

What you can do at the Lakewood office in person

The Lakewood office handles the most common reasons people visit: applying for retirement or disability benefits, requesting a replacement Social Security card, updating your address or direct deposit information, and reviewing your earnings record. If you need a new card due to loss, theft, or name change, you can apply in person with proof of identity and citizenship or legal residency.

If you are already receiving benefits and need to report a change—such as a change in income, living situation, or marital status—you can do that at the office. Some changes can also be reported by phone or online, so ask when you call whether your specific change requires an in-person visit.

The office cannot issue a new Social Security number at that location; those requests go through a separate process and require documentation of a legal name change or other specific circumstances. The representative can explain what documents you need and where to send them.

When to call instead of visiting in person

Social Security's national customer service line, 1-800-772-1213, handles many requests without requiring a visit. You can report a change of address, request a replacement card (if you meet certain conditions), check your benefit amount, or ask questions about your account. The line is open Monday through Friday, 7 a.m. to 7 p.m. Have your Social Security number ready when you call.

If you are deaf or hard of hearing, use the TTY number 1-800-325-0778. If you speak a language other than English, interpreters are available on the phone line at no cost.

Online services you may not need to visit for

The Social Security Administration's website, ssa.gov, lets you create a my Social Security account to view your earnings record, check your benefit estimate, change your address, update your direct deposit information, and request a replacement Social Security card (in most states, including Colorado). If you can handle your task online, you avoid the office wait entirely.

To create an account, you need your Social Security number, email address, and a way to verify your identity—usually a credit card, bank account, or mortgage information. The process takes about 10 minutes. Once your account is set up, you can log in anytime to check your information or make changes.

What to bring if you visit in person

Bring a photo ID (driver's license, passport, or state ID) and your Social Security card if you have it. If you are applying for a replacement card, bring proof of citizenship or legal residency—a birth certificate, passport, or naturalization papers. If you are reporting a name change, bring the legal document showing the change (marriage certificate, divorce decree, or court order).

If you are applying for benefits for the first time, bring documents showing your age, citizenship, and work history. The office staff can tell you the full list when you call to schedule an appointment. Bringing the right documents the first time means you may not need a second visit.

Parking and accessibility

The office is located in a commercial building with on-site parking. The building is wheelchair accessible with accessible restrooms. If you have mobility concerns or need other accommodations, mention them when you call to schedule your visit so staff can prepare.

The office is near public transit; the Regional Transportation District (RTD) serves the Lakewood area. Check the RTD website or call 303-299-6000 for bus routes and schedules to 155 Union Boulevard.

Frequently Asked Questions

Do I need an appointment to visit the Lakewood office?

No, walk-ins are accepted. However, calling ahead to schedule an appointment can reduce your wait time, especially if you have a complex issue. Call 1-866-773-0563 to request an appointment or ask whether your task can be handled by phone or online.

How long does it take to get a replacement Social Security card?

If you apply in person at the Lakewood office, you typically receive your card by mail within 7 to 10 business days. If you apply online through your my Social Security account, the timeline is similar. Bring the required documents to avoid delays.

Can I apply for disability benefits at the Lakewood office?

Yes, you can start the application in person at the office, though the full process involves medical review and can take several months. You can also apply online at ssa.gov or by phone at 1-800-772-1213. Starting online or by phone does not slow down the process.

What if I cannot visit during office hours?

Call 1-800-772-1213 to handle your request by phone, or create a my Social Security account at ssa.gov to manage many tasks online at any time. If you need an in-person visit and cannot come during regular hours, explain your situation when you call; staff may be able to arrange an alternative.

Is there a different office I can visit if Lakewood is not convenient?

Yes, Social Security has offices throughout the Denver metro area and Colorado. Call 1-800-772-1213 and ask for the office nearest to you, or search for offices on ssa.gov. Many tasks do not require a specific office location.