Where the Crenshaw and Torrance Social Security offices are located

There is no Social Security office in Crenshaw itself. The nearest office to Crenshaw is in Torrance, located at 3701 Torrance Boulevard, Torrance, CA 90503. This office serves residents across the South Bay area, including Crenshaw, Inglewood, Hawthorne, and surrounding communities.

If you live in Crenshaw and need to visit in person, the Torrance location is typically 15 to 20 minutes away depending on traffic. You can also reach Social Security by phone at 1-800-772-1213 (TTY 1-800-325-0778) without traveling to an office.

Key Takeaways

  • The Torrance Social Security office at 3701 Torrance Boulevard serves Crenshaw residents and is the closest in-person location.
  • You can handle most Social Security business by phone at 1-800-772-1213 without visiting an office.
  • Office hours are typically Monday through Friday, 9 a.m. to 4 p.m., but hours may vary by day and season.
  • Bring a photo ID and your Social Security card (or a record of your number) to any in-person visit.
  • You can create a my Social Security account online to check your earnings record, request a replacement card, or change your address without visiting an office.

What to bring when you visit the Torrance office

Bring a government-issued photo ID (driver's license, passport, or state ID card) and your Social Security card or a document showing your Social Security number. If you do not have your card, bring a birth certificate, passport, or other official document that proves your identity and age.

If you are applying for benefits or reporting a change in your situation, bring any documents related to your request — for example, a marriage certificate if you are changing your name, or proof of income if you are reporting earnings. Social Security staff can tell you exactly what you need before your visit if you call ahead.

Visiting without an appointment versus scheduling ahead

You can walk into the Torrance office without an appointment, but wait times vary. During busy periods (typically mid-morning and mid-month), you may wait an hour or longer. Scheduling an appointment in advance usually means a shorter wait.

To schedule an appointment, call 1-800-772-1213. Have your Social Security number ready when you call. The representative will ask what you need to do and book you for a specific time. Appointments are usually available within one to two weeks.

Handling Social Security business by phone or online

Many tasks do not require a visit. You can call 1-800-772-1213 to report a change of address, request a replacement Social Security card, ask about your benefits, or report earnings. Phone lines are open Monday through Friday, 7 a.m. to 7 p.m., and Saturday 9 a.m. to 1 p.m.

You can also create a my Social Security account at ssa.gov. Once you log in, you can view your earnings record, request a replacement card, change your address, and see an estimate of your future benefits. Creating an account takes about 10 minutes and requires a valid email address and phone number.

When you must visit in person

Some situations require an in-person visit. If you are applying for Supplemental Security Income (SSI), you typically need to meet with a Social Security representative in person. The same applies if you are applying for disability benefits and Social Security requests a medical exam or additional documents that they want to review with you directly.

If you are unsure whether your situation requires a visit, call 1-800-772-1213 and describe what you need. The representative can tell you whether you can handle it by phone or online, or whether you need to come to the Torrance office.

Office hours and holiday closures

The Torrance Social Security office is open Monday through Friday, 9 a.m. to 4 p.m. It is closed on weekends and federal holidays. Hours may be reduced during certain times of year or for staff training, so call ahead if you are planning a visit.

Social Security offices are closed on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. If you need to reach Social Security on a holiday, call 1-800-772-1213 — the automated system is available 24 hours a day.

Frequently Asked Questions

Can I handle my Social Security business without going to the office?

Yes, for most tasks. You can call 1-800-772-1213 or use your my Social Security account online to report changes, request a replacement card, check your earnings record, or ask about benefits. You only need to visit in person for certain applications like SSI or if Social Security specifically asks you to come in.

How long does it take to get a replacement Social Security card?

If you request it online through your my Social Security account or by phone, it typically arrives within 7 to 10 business days. If you request it in person at the Torrance office, the timeline is the same. You can check the status of your card request online once you have submitted it.

What if I cannot get to the Torrance office during business hours?

Call 1-800-772-1213 to handle your business by phone. The line is open Monday through Friday 7 a.m. to 7 p.m. and Saturday 9 a.m. to 1 p.m. You can also create a my Social Security account and complete many tasks online at any time, day or night.

Do I need to bring my original Social Security card to the office?

No. Bring your card if you have it, but if you do not, bring another form of ID and a document with your Social Security number on it — a tax return, W-2, or bank statement will work. Social Security staff can look up your number if you provide your name and date of birth.