Where the Bloomington Social Security Office Is Located

The Social Security Administration office serving Bloomington is at 9900 Bren Road East, Bloomington, MN 55343. This is the main office for the area and handles in-person visits for retirement, disability, and survivor benefit matters. The office is in a commercial building near the intersection of Bren Road and American Boulevard.

Parking is available in the building lot. The office is accessible by car from Interstate 494 and is served by local bus routes if you use Metro Transit. Before you go, call ahead or check online to confirm current hours, as they can change seasonally or due to staffing.

Key Takeaways

  • The Bloomington office address is 9900 Bren Road East, and you can visit in person during posted business hours without an appointment, though wait times vary.
  • You can reach the office by phone at 1-800-772-1213 (the national Social Security line) to ask questions or schedule an appointment before visiting.
  • For routine tasks like replacing a lost card or updating your address, you can use my Social Security (the online account portal) instead of visiting in person.
  • If you need an in-person appointment for a complex matter like a disability hearing or appeal, ask the phone representative to schedule one rather than walking in.
  • The office is closed on weekends and federal holidays, and typically operates Monday through Friday during standard business hours.

What You Can Do at the Bloomington Office

The Bloomington office handles the same range of services as any Social Security field office. You can apply for retirement benefits, report a change in your circumstances (like a move or name change), replace a lost Social Security card, or discuss your benefit statement in person. Staff can also answer questions about how your benefits are calculated or what you are may have access to to receive.

If you are appealing a decision or pursuing a disability claim that requires a hearing, the Bloomington office can tell you whether your case will be heard there or at a different location. Some hearings are held in front of an administrative law judge at a separate hearing office, not at the field office itself.

How to Reach the Office by Phone

Call 1-800-772-1213 to reach Social Security's national customer service line. This number connects you to representatives who can answer questions about your account, help you understand your benefits, or schedule an appointment at the Bloomington office. The line is open Monday through Friday, 7 a.m. to 7 p.m. Central Time. You can also call TTY 1-800-325-0778 if you are deaf or hard of hearing.

Wait times on the phone can be long during peak hours (typically mid-morning and early afternoon). Calling early in the week or early in the morning often means shorter waits. If you have a straightforward question, the automated system may be able to help without connecting you to a representative.

Using My Social Security Instead of Visiting in Person

For many routine tasks, you do not need to visit the Bloomington office. My Social Security is the online account portal where you can view your earnings record, check your benefit amount, change your address, replace a lost card, and report a change in your work status. You create an account at ssa.gov using your email address and Social Security number.

Using the online portal is often faster than waiting at the office, and you can do it from home at any time of day. If you run into a problem or need to speak with someone, you can call 1-800-772-1213 from your account page and the representative will have your information already pulled up.

What to Bring When You Visit

Bring your Social Security card or a document showing your number (like a tax return or benefit statement). You will also need a photo ID issued by a government agency — a driver's license, passport, or state ID card all work. If you are there on behalf of someone else, bring a power of attorney document or proof that you are authorized to represent them.

If your visit is about a specific benefit or change, bring any supporting documents: a birth certificate if you are applying for survivor benefits, a marriage certificate if you changed your name, or recent pay stubs if you are reporting work income. The office staff can tell you what else you need when you call to schedule an appointment.

Scheduling an Appointment Versus Walking In

You can walk into the Bloomington office during business hours without an appointment, but wait times can be 30 minutes to over an hour depending on the day and time. If you have a complex matter or need a specific service, scheduling an appointment ahead of time is faster. Call 1-800-772-1213 and tell the representative what you need; they will book you for a time slot.

Appointments are usually available within one to two weeks. If your matter is urgent (for example, you are about to lose housing and need to discuss your benefit amount), tell the representative when you call. Some offices can fit urgent cases in sooner or may be able to handle your matter over the phone instead.

Hours and Closures

The Bloomington office is closed on weekends and federal holidays. Standard hours are typically Monday through Friday, 9 a.m. to 4 p.m., but hours can vary. The office may close early on certain days or have reduced hours during the lunch period. Check the Social Security website or call 1-800-772-1213 to confirm the current schedule before you travel.

The office is also occasionally closed for staff training or due to weather. If you are planning a visit, calling ahead takes only a few minutes and ensures the office will be open when you arrive.

Frequently Asked Questions

Can I do everything online instead of going to the office?

Most routine tasks can be done through My Social Security or by phone. You only need to visit in person if you are applying for benefits for the first time, need to provide original documents, or are handling a matter that requires a signature or in-person verification. Call 1-800-772-1213 to ask whether your specific task can be done remotely.

What if I do not have a photo ID?

Bring any government-issued document with your name and date of birth. If you do not have a photo ID, the office staff will work with you to verify your identity using other documents. Call ahead to ask what alternatives they accept in your situation.

How long does it take to get a replacement Social Security card?

You can order a replacement card online through My Social Security, and it will arrive by mail in one to two weeks. If you need a card faster, visit the Bloomington office in person and ask about expedited service. Some offices can issue a temporary document the same day.

Do I need an appointment for a disability hearing?

Disability hearings are scheduled by the Social Security Administration and you will receive a notice in the mail with the date, time, and location. You do not choose the appointment time. If you need to reschedule or have questions about your hearing, call 1-800-772-1213 or contact the office handling your case.

What if I cannot get to the Bloomington office?

There are other Social Security offices in the Twin Cities area. Call 1-800-772-1213 and ask for the office nearest you. You can also handle many matters by phone or online without visiting any office in person.