Where to start when your Social Security card is missing or worn out

You can replace a Social Security card through the Social Security Administration (SSA) by visiting a local Social Security office in person, or in some states, by mail. The SSA does not charge a fee for replacement cards. You will need to bring proof of identity, proof of citizenship or legal residency, and proof of your current address — the exact documents accepted vary slightly by location, so checking your local office's requirements before you go saves a trip.

The fastest route is usually your local Social Security office. Walk-in service is available at most offices, though wait times vary. If you prefer not to visit in person, you can request a replacement by mail in most states, though this takes longer — typically two to four weeks from the time the SSA receives your documents.

Key Takeaways

  • You must apply in person at a Social Security office or by mail; there is no online application for card replacement.
  • Bring a government-issued photo ID, proof you are a U.S. citizen or lawful resident, and proof of your current address.
  • The SSA does not charge for replacement cards, and you can request one at any age.
  • In-person replacement usually takes one to two weeks; mail replacement typically takes two to four weeks.
  • You can check your local office's hours and current wait times on the SSA website before you visit.

Documents you need to bring

The SSA requires three types of documents: proof of identity, proof of citizenship or legal residency, and proof of your current address. Proof of identity must be a government-issued photo ID — a driver's license, passport, state ID card, or military ID all work. If you do not have a photo ID, the SSA accepts a combination of other documents like a birth certificate plus a school or work ID.

For proof of citizenship or legal residency, U.S. citizens can bring a birth certificate, passport, or naturalization certificate. If you are not a U.S. citizen, you will need to show your immigration documents — a green card, work permit, visa, or other document showing your legal status. The SSA keeps these documents on file, so bring originals or certified copies.

Proof of your current address can be a utility bill, lease, mortgage statement, or bank statement dated within the last 60 days. A driver's license with your current address also counts. If you have recently moved and do not yet have a document in your new name and address, bring what you have and explain the situation to the SSA representative.

Applying in person at a Social Security office

Find your nearest Social Security office on the SSA website by entering your zip code. Most offices are open Monday through Friday, 9 a.m. to 4 p.m., though some have extended hours. You can walk in without an appointment, but you may wait 30 minutes to several hours depending on how busy the office is. If you want to avoid a long wait, calling ahead to ask about current wait times is worth doing.

Bring all three types of documents listed above, plus your Social Security number if you know it (though the SSA can look it up if you do not). Fill out Form SS-5 at the office or download it beforehand from the SSA website. A representative will review your documents, take your photo for the new card, and tell you when to expect it in the mail — usually within one to two weeks.

Applying by mail in states where it is available

Not all states allow mail replacement. Check the SSA website to see whether your state accepts mail applications. If it does, download Form SS-5, gather your documents, and mail them to the address listed on the form. Do not mail original documents — send certified copies or photocopies. Include a photocopy of your photo ID.

The SSA will review your application and contact you if anything is missing. Once approved, your new card will be mailed to the address you provided on the form. The entire process typically takes two to four weeks from the time the SSA receives your documents. If you need the card urgently, visiting an office in person is faster.

What happens after you submit your application

After you apply, the SSA will mail your new card to the address you provided. You do not need to do anything else while you wait. If the SSA needs more information or documents, they will contact you by mail or phone. If you provided a phone number on your application, check your voicemail regularly.

Your new card will have the same Social Security number as your old one. Once it arrives, destroy your old card by cutting it in half and throwing it away — do not just throw it away whole, as the number can still be read. If your card does not arrive within the expected timeframe, contact your local Social Security office to check on the status.

Replacing a card if you are not a U.S. citizen

If you have a work permit, green card, or other valid immigration status, you can replace your Social Security card using the same process as U.S. citizens. Bring your immigration documents as proof of legal residency. The SSA will issue a replacement card with the same number.

If your immigration status has changed or expired, contact the SSA before applying. In some cases, the SSA may not issue a replacement until your status is updated. If you are unsure whether your status qualifies you for a Social Security card, call the SSA at 1-800-772-1213 to ask before visiting an office.

Replacing a card if you have changed your name

If you have changed your name due to marriage, divorce, court order, or any other reason, you can update your Social Security record and get a new card at the same time. Bring your original or certified copy of the document showing your name change — a marriage certificate, divorce decree, or court order. The SSA will update your record and issue a new card with your current name and the same Social Security number.

You do not need to apply for a new Social Security number when your name changes. Using your old number with your new name is normal and expected. If you have already been using your new name with your old Social Security number, updating your record with the SSA simply makes it official.

Frequently Asked Questions

How long does it take to get a replacement card?

In-person applications usually result in a card arriving within one to two weeks. Mail applications take two to four weeks from the time the SSA receives your documents. Exact timing depends on how busy your local office is and whether your documents need verification.

What if I lost my Social Security card and do not have a photo ID?

You can still replace your card. Bring other documents that prove your identity, such as a birth certificate, school ID, work ID, or employee badge. The SSA accepts combinations of non-photo documents if you do not have a government-issued photo ID.

Can I replace my card if I am not a U.S. citizen?

Yes, if you have valid work authorization or immigration status. Bring your green card, work permit, visa, or other immigration document showing you are legally allowed to work in the U.S. The SSA will issue a replacement card with the same number.

Do I have to pay for a replacement card?

No. The SSA does not charge a fee for replacement cards at any age. If someone offers to replace your card for a fee, they are running a scam — go directly to the SSA office or website instead.

What should I do with my old card once the new one arrives?

Cut your old card in half and throw it away. Do not simply discard it whole, because someone could find it and read your Social Security number. Destroying it prevents identity theft.