You can get a replacement Social Security card by visiting your local Social Security office in person, by mail, or through an online request if your state participates in the program.

The Social Security Administration (SSA) issues replacement cards at no cost. You do not need to be a U.S. citizen, but you must have a valid reason — a lost or stolen card, a name change, or damage to your existing card. The fastest route depends on whether your state offers online replacement and whether you need the card urgently.

You will need to bring proof of identity, proof of citizenship or legal residency, and proof of your Social Security number. The exact documents accepted vary slightly by location, but a driver's license, passport, or state ID usually covers identity. A birth certificate or passport covers citizenship. If you do not have these documents, the SSA can accept alternatives — ask your local office what they will take.

Key Takeaways

  • Online replacement is available in most states and takes about 1 to 2 weeks, but only if you have a valid driver's license or state ID and meet other requirements.
  • In-person visits to a Social Security office usually result in a card within 2 weeks, and you can walk in without an appointment at most locations.
  • Mail requests take 4 to 6 weeks and require you to submit original documents or certified copies, which you will not get back.
  • You must bring proof of identity, proof of citizenship or legal residency, and proof of your Social Security number to any in-person visit.
  • If your card was stolen or used fraudulently, contact the SSA and consider placing a fraud alert with the credit bureaus.

Online replacement through your state

If your state participates in the online replacement program, you can request a card through the SSA website without visiting an office. As of now, most states offer this option, but a few do not — the SSA website lists which states are included. Online replacement is the fastest route if you are may be able to access.

To use online replacement, you must have a valid driver's license or state ID issued by your state, a Social Security number on file, and a U.S. mailing address. You will create an account on ssa.gov, verify your identity using information from your credit file or driver's license records, and submit your request. The card arrives by mail in 1 to 2 weeks. You cannot use this method if you have never had a Social Security number, if you need to change your name, or if you are not a U.S. citizen.

Visiting a Social Security office in person

Walk-in visits are accepted at most Social Security offices, though some locations now ask you to schedule an appointment online first. You can find your local office and check its hours on ssa.gov or by calling 1-800-772-1213. Bring your proof of identity, proof of citizenship or legal residency, and proof of your Social Security number — originals or certified copies. The office will take your application on the spot, and your card will arrive by mail within 2 weeks.

If you do not have all required documents, bring what you have and ask the office staff what alternatives they accept. The SSA maintains a list of acceptable documents for each category — identity, citizenship, and Social Security number — and staff can tell you whether your documents may have access to. If you are missing something, they can often point you toward where to get it.

Requesting a card by mail

You can mail an application to your local Social Security office if you cannot visit in person. Download Form SS-5 from ssa.gov, fill it out, and mail it with copies of your documents. You must send certified copies or originals — photocopies are not accepted. The SSA will not return your documents, so do not send originals unless you have duplicates.

Mail requests take 4 to 6 weeks. Include a cover letter with your name, Social Security number, and phone number so the office can contact you if there are questions. Mail to the address listed on the form for your state. If you need the card sooner, visiting in person is faster.

What to do if your card was lost, stolen, or used fraudulently

If your card is lost or stolen, request a replacement using any of the methods above. You do not need to report it to the SSA first — simply apply for a new one. However, if you believe someone has used your Social Security number fraudulently, contact the SSA's fraud hotline at 1-800-269-0271 to report it.

You should also place a fraud alert with the three major credit bureaus — Equifax, Experian, and TransUnion. A fraud alert tells creditors to verify your identity before opening new accounts in your name. You can place an alert by contacting one bureau; they will notify the other two. The alert lasts one year and is free. If you find fraudulent accounts, file a report with the Federal Trade Commission at identitytheft.gov.

Name changes and other special situations

If you have changed your name due to marriage, divorce, or court order, you cannot use online replacement. You must visit an office in person or mail your application. Bring your proof of identity, proof of citizenship or legal residency, proof of your Social Security number, and a certified copy of the document showing your name change — a marriage certificate, divorce decree, or court order.

If you have never had a Social Security number and need one for the first time, you must visit an office in person. Bring proof of identity, proof of citizenship or legal residency, and proof of age. Children under 18 need a parent or guardian to apply with them.

Frequently Asked Questions

How long does it take to get a replacement card?

Online replacement takes 1 to 2 weeks. In-person visits result in a card within 2 weeks. Mail requests take 4 to 6 weeks. Times vary by location and current processing volume.

Do I need an appointment to visit a Social Security office?

Most offices accept walk-ins, but some now require appointments. Check ssa.gov or call 1-800-772-1213 to see whether your local office requires one. If it does, you can schedule online or by phone.

What if I do not have a birth certificate or passport?

The SSA accepts other documents as proof of citizenship or legal residency, including a state ID, driver's license, adoption papers, or immigration documents. Ask your local office what they will accept if you do not have a birth certificate.

Can I get a replacement card if I am not a U.S. citizen?

Yes, if you have a valid Social Security number and legal residency status. You must bring proof of your legal status — a green card, visa, work permit, or other immigration document. Online replacement is not available to non-citizens; you must visit an office or mail your application.

What if I lost my Social Security number and do not know what it is?

Call the SSA at 1-800-772-1213 and provide your name, date of birth, and mother's maiden name. They can look up your number. You can then request a replacement card using any of the methods above.