You can pay your Home Depot credit card online, by phone, by mail, or in person at a store
The Home Depot credit card is issued by Synchrony Bank, so payments go to Synchrony, not to Home Depot itself. You have several ways to send that payment depending on what works for your schedule and how quickly you need the transaction to post.
The fastest and most common method is online through your Synchrony account. You can also call Synchrony's payment line, mail a check, or pay in person at any Home Depot location. Each method has different timing for when the payment actually shows up on your account.
Key Takeaways
- Online payments through your Synchrony account typically post within one business day and are the fastest way to pay.
- Phone payments can be made by calling Synchrony directly, and the payment posts the same day if you call before the cutoff time.
- Mailed checks take seven to ten business days to arrive and post, so send them early if you have a due date coming up.
- In-store payments at Home Depot are processed immediately but only work if you have a physical card and the store's payment system is working.
- Late fees apply if your payment arrives after the due date shown on your statement, regardless of which payment method you use.
Paying online through your Synchrony account
Log into your account at Synchrony.com or through the Synchrony mobile app. You will need your card number and the password you set up when you registered. Once logged in, look for "Make a Payment" or "Pay Now" — the exact wording varies depending on whether you are on the website or app.
You can pay from a checking or savings account linked to your Synchrony profile. Enter the amount you want to pay, choose the account you are paying from, and select the date you want the payment to go through. Payments made before 8 p.m. Eastern Time on a business day typically post the next business day. Payments made after 8 p.m. or on weekends post the following business day.
If you have not set up an online account yet, you can create one at Synchrony.com by entering your card number and Social Security number. Synchrony will send you a temporary password by email, which you use to log in and create a permanent one.
Paying by phone
Call Synchrony's payment line at 1-866-396-8254. Have your card number and the bank account you want to pay from ready. A representative or automated system will walk you through entering the payment amount and the date you want it processed.
Phone payments post the same day if you call before the cutoff time, which is typically 8 p.m. Eastern Time on business days. Calls made after that time or on weekends are processed the next business day. There is no fee for paying by phone.
Paying by mail
Write a check or money order payable to Synchrony Bank and include your Home Depot card number on the check. Mail it to the address shown on your statement under "Payment Address" — this address changes depending on which Synchrony processing center handles your account, so always use the one on your current bill.
Mailed payments take seven to ten business days to arrive and post to your account. If you have a due date within the next two weeks, mailing a check is risky because late fees apply if the payment is not received by the due date. For urgent payments, use online or phone payment instead.
Paying in person at Home Depot
You can pay your Home Depot credit card bill at the customer service desk in any Home Depot store. Bring your physical card and a form of payment — cash, debit card, or another credit card. The payment posts immediately to your account.
In-store payments work well if you are already at Home Depot and want to pay right away. However, not all stores have the same payment system, and some locations may not accept credit card payments at the service desk. Call your local store ahead of time if you are unsure whether they can process a payment.
What happens if you miss the due date
Late fees apply if your payment is not received by the due date shown on your statement. The fee amount depends on your account terms but is typically $25 to $40 for the first late payment. A second late payment in the same billing cycle may result in a higher fee.
Missing a payment also affects your credit score and may increase your interest rate on future purchases. If you know you will miss a due date, contact Synchrony before the date arrives — they sometimes work with cardholders on payment arrangements, though this is not may provide.
Setting up automatic payments
You can set up automatic payments through your Synchrony online account so you do not have to remember to pay each month. Log in, find the "Automatic Payments" or "Recurring Payments" section, and choose whether you want to pay the full balance, a fixed amount, or the minimum payment each month.
Automatic payments are deducted from your bank account on the date you choose, usually around the due date. If your bank account does not have enough money on that date, the payment will fail and you may be charged a late fee. Check your bank balance before setting up automatic payments to make sure funds will be available.
Frequently Asked Questions
How do I know if my payment went through?
Log into your Synchrony account online or check your email for a payment confirmation. Online and phone payments send a confirmation number immediately. For mailed payments, check your account after ten business days — if the payment has not posted by then, contact Synchrony to confirm they received it.
Can I pay my Home Depot card at a Home Depot kiosk or through the app?
The Home Depot app does not have a payment feature for the credit card. You must pay through Synchrony's website or app, by phone, by mail, or in person at the customer service desk. Some Home Depot locations have self-checkout kiosks, but these are for purchases only, not payments.
What if I pay more than I owe?
The extra amount becomes a credit on your account and is applied to your next statement. You can also request a refund of the overpayment by contacting Synchrony, though this takes several business days to process.
Is there a fee for paying online or by phone?
No. Synchrony does not charge a fee for online or phone payments. In-store payments are also free. Only mailed payments have a cost — the price of postage and the check or money order itself.
What if my payment is due on a weekend or holiday?
Your due date is always a business day. If the date falls on a weekend or holiday, Synchrony moves the due date to the next business day. Check your statement to see the actual due date for your billing cycle.