Key Takeaways
- The IRS issues Identity PINs only to people who have been victims of identity theft or tax-related fraud, not to everyone.
- You can request an Identity PIN through IRS.gov using your online account, by calling the IRS at 1-800-908-4490, or by mailing Form 14039.
- If you need the PIN before filing season, request it as soon as you discover the theft — the IRS typically mails it within two weeks.
- Once you receive your PIN, you must enter it on your tax return every year, or the IRS will reject your filing.
- If you file before receiving your PIN, the IRS will contact you; you can then resubmit your return with the PIN included.
Who Needs an IRS Identity PIN
The IRS does not issue Identity PINs to everyone — only to people whose Social Security numbers have been used to file a fraudulent tax return or who are at high risk of tax identity theft. If someone filed a return using your name and SSN without your permission, or if the IRS notified you that a fraudulent return was filed in your name, you need an Identity PIN.
You may also receive an Identity PIN automatically if the IRS detects suspicious activity on your account. In that case, the IRS will mail it to your address on file. If you suspect identity theft but haven't received a PIN, you should request one before filing your own return — filing without it when the IRS expects one will cause your return to be rejected.
Requesting an Identity PIN Online
The fastest way to request an Identity PIN is through your IRS online account at IRS.gov. You will need to create or log into an account using your Social Security number, date of birth, and filing status. Once logged in, look for the option to request an Identity PIN under the "Tools" or "Account" section.
The online request takes about 10 minutes. You'll answer security questions to verify your identity, then submit your request. The IRS will display a confirmation number on screen. If you are approved, the IRS will mail your PIN to your address on file within two weeks, though it can take longer during tax season.
This method works only if you can successfully log into your IRS account. If you cannot create an account or if the system will not let you log in, use the phone or mail method instead.
Requesting an Identity PIN by Phone
Call the IRS at 1-800-908-4490 to request an Identity PIN by phone. Have your Social Security number, date of birth, filing status, and a copy of your most recent tax return ready. The IRS representative will verify your identity by asking security questions.
Phone lines are busiest during tax season (January through April), so expect long wait times. Call early in the morning or later in the afternoon for shorter holds. If you reach someone, the process takes about 15 to 20 minutes, and you'll receive a confirmation number. The IRS will mail your PIN within two weeks.
Requesting an Identity PIN by Mail
If you prefer to request your PIN by mail, complete Form 14039 (Identity Theft Affidavit) and mail it to the IRS address listed on the form. You can download Form 14039 from IRS.gov or request it by calling 1-800-829-1040.
Include a copy of your most recent tax return and any documentation of the identity theft — such as a police report, credit bureau report, or letter from the IRS notifying you of fraudulent activity. Mail the form to the address on the form itself; do not send it to your local IRS office.
Mailing takes longer than other methods. The IRS typically processes Form 14039 within four to six weeks, and then mails your PIN. Plan ahead if you need the PIN before filing season.
What Happens After You Receive Your PIN
Once the IRS mails your PIN, it will arrive in a sealed envelope to your address on file. Open it carefully and store it in a safe place. You must enter this PIN on your tax return every year going forward — if you file without it when the IRS expects one, your return will be rejected.
The PIN is yours to keep and use each tax year. You do not need to request a new one annually. If you lose it, you can request a replacement by calling the IRS or logging into your online account.
What to Do If You File Before Receiving Your PIN
If you file your return before your PIN arrives, the IRS will reject it. You will receive a notice in the mail explaining that your return was rejected and asking you to resubmit it with your Identity PIN. Do not panic — this is normal when identity theft is involved.
Once you receive your PIN, amend your return by filing Form 1040-X (Amended U.S. Individual Income Tax Return) and including your PIN. Or, if the IRS provides instructions in their rejection notice, follow those instead. Keep a copy of the rejection notice for your records.
If You Did Not Receive Your PIN
If the IRS said they mailed your PIN but you did not receive it within three weeks, call 1-800-908-4490 to confirm your mailing address. The IRS may have mailed it to an old address on file. Ask the representative to verify the address and remail the PIN if needed.
If your address has changed since you requested the PIN, update it on IRS.gov or by calling the IRS before requesting a replacement PIN. A new PIN will be mailed to your current address.
Frequently Asked Questions
Do I need an Identity PIN if I have never been a victim of identity theft?
No. The IRS only issues Identity PINs to people whose Social Security numbers have been used fraudulently or who are at high risk of tax identity theft. If you have not been notified by the IRS of fraudulent activity, you do not need to request a PIN.
Can I file my tax return without an Identity PIN if the IRS issued one to me?
No. If the IRS has assigned you an Identity PIN, you must enter it on your return or the IRS will reject it. Filing without the PIN when one has been issued to you will delay your refund and may trigger an audit.
How long does it take to receive an Identity PIN?
The IRS typically mails Identity PINs within two weeks of your request. During tax season (January through April), processing may take longer — up to four to six weeks if you mail Form 14039. Requesting online or by phone is faster than mailing.
What if someone is using my Social Security number but I have not filed a return yet?
Request an Identity PIN immediately, before you file your own return. If a fraudulent return has already been filed in your name, filing without a PIN will cause your legitimate return to be rejected. Requesting the PIN first prevents this problem.
Can I change my Identity PIN if I think someone knows it?
You cannot change your PIN yourself, but you can request a new one by calling 1-800-908-4490 or logging into your IRS account. Explain that you believe your PIN has been compromised, and the IRS will mail you a replacement PIN to your address on file.