Getting your IRS PIN back when you've lost it

You can retrieve your IRS PIN (Personal Identification Number) online through your IRS account, by phone, or by mail. The fastest route is the IRS website if you have an existing account set up. If you don't have an account yet, you'll need to create one first, which takes a few minutes and requires your Social Security number, date of birth, filing status, and a valid address on file with the IRS.

The IRS PIN is a six-digit number the agency assigns to you for identity verification when you file taxes electronically or access your account online. It's different from a password — it's a static identifier tied to your tax record. If you've forgotten it or need a replacement, the IRS has three main ways to help you get it back without starting from scratch.

Key Takeaways

  • You can retrieve your IRS PIN online through IRS.gov if you have an existing account, or by calling the IRS at 1-800-829-1040 during business hours.
  • To set up an IRS online account for the first time, you'll need your Social Security number, date of birth, filing status, and a current address the IRS has on record.
  • The IRS can mail you a new PIN to your address on file, which typically arrives within two to three weeks.
  • If you're filing taxes soon and need your PIN immediately, calling the IRS is usually faster than waiting for mail or creating an account online.

Retrieving your PIN through IRS.gov

Log into your IRS account at IRS.gov using your username and password. Once you're signed in, your PIN will be visible in your account dashboard or profile section — you don't need to request it separately. If you've already created an account but forgotten your password, use the "Forgot Username or Password?" link on the IRS login page to reset it first.

If you don't have an IRS online account yet, you can create one at IRS.gov. The IRS will ask you to verify your identity using information from your tax return and personal records. This process usually takes a few minutes. Once your account is set up and verified, your PIN will be available to view immediately.

Calling the IRS to retrieve or reset your PIN

Call the IRS at 1-800-829-1040 during business hours (Monday through Friday, 7 a.m. to 7 p.m. your local time). Have your Social Security number, date of birth, and filing status ready. The IRS representative can confirm your identity over the phone and either tell you your existing PIN or issue you a new one on the spot.

Wait times are typically shorter early in the morning or later in the afternoon. During tax season (January through April), the IRS lines are busiest, so calling outside those months may get you through faster. If you reach the IRS and they issue you a new PIN by phone, write it down immediately — they won't repeat it multiple times.

Requesting a PIN by mail

If you prefer not to call or use the website, you can request a replacement PIN by mail. Complete Form 8821 (Tax Information Authorization) or write a letter to the IRS requesting a new PIN. Include your name, Social Security number, date of birth, current mailing address, and a brief explanation that you need a replacement PIN.

Mail your request to the IRS office that serves your state. The address depends on where you live — you can find the correct mailing address on IRS.gov or by calling 1-800-829-1040. The IRS typically mails your new PIN within two to three weeks of receiving your request. This method is slower than calling or using the website, so use it only if you don't need your PIN urgently.

What to do if you don't remember your IRS username or password

Your IRS PIN is separate from your login credentials. If you've forgotten your username or password for IRS.gov, click "Forgot Username or Password?" on the login page. The IRS will walk you through identity verification and let you reset your credentials without needing your PIN.

Once you've reset your password and logged back in, your PIN will be visible in your account. You don't need to request it separately or wait for anything in the mail — it's already there in your profile.

Using your PIN when you file taxes

When you file your tax return electronically, your tax software will ask for your IRS PIN. Enter the six-digit number exactly as it appears in your IRS account. The PIN serves as proof that you authorized the return and helps prevent identity theft and fraudulent filings.

If you file through a tax professional or preparer, you may give them your PIN so they can include it in your return. Some filers choose not to use a PIN at all — it's optional, though the IRS encourages it for security. If you don't provide a PIN when filing, the IRS may take longer to process your return because they'll verify your identity through other means.

Frequently Asked Questions

What if I never received a PIN from the IRS in the first place?

The IRS doesn't automatically mail PINs to all filers. PINs are created when you first file electronically or set up an online account. If you've never filed electronically and don't have an account, you can create one at IRS.gov and a PIN will be assigned to you immediately. Alternatively, call 1-800-829-1040 and the IRS can issue one over the phone.

Can I change my PIN to something I'll remember?

No. Your IRS PIN is assigned by the IRS and cannot be customized. It's a six-digit number generated for your account. If you want to remember it, write it down and store it somewhere safe, or retrieve it from your IRS account whenever you need it.

How long does it take to get a new PIN if I request one by mail?

The IRS typically mails a replacement PIN within two to three weeks of receiving your written request. If you need your PIN sooner, calling 1-800-829-1040 or logging into your IRS account online are faster options.

Do I need my PIN to file taxes if I use a tax professional?

Not necessarily. If you hire a tax preparer or CPA to file for you, they can file your return without your PIN. However, if you want to file electronically yourself or access your account online, you'll need your PIN or the ability to retrieve it.

What if the IRS says they don't have a PIN on file for me?

This can happen if you've never filed electronically or created an online account. The IRS representative can issue you a new PIN on the spot over the phone, or you can create an account at IRS.gov and one will be assigned immediately. You don't need to wait or request anything separately.