Yes, you can verify your identity with the IRS online through a process called IRS Online Account Registration, but the method depends on what you need to do and which IRS system you're accessing.
The IRS offers identity verification through its main website at irs.gov. You can create an account to view your tax records, check refund status, and access payment information without visiting an office or calling. The verification process uses your Social Security number, filing status, and other personal details to confirm you are who you say you are.
However, not every IRS interaction requires online verification. If you're responding to an IRS notice, filing a tax return, or handling a specific issue, the path to verification may be different. Understanding which method applies to your situation saves time and prevents confusion.
Key Takeaways
- You can create an IRS online account at irs.gov using your Social Security number, date of birth, filing status, and address to verify your identity.
- The IRS uses a third-party verification service called ID.me to confirm your identity before you can access your account for the first time.
- If you cannot verify online, you can request a verification code by mail, which takes about two weeks and allows you to set up your account without video verification.
- Some IRS matters, such as responding to a notice or handling a wage garnishment, require different verification methods and do not use the online account system.
Creating an IRS Online Account and the ID.me Verification Step
To set up an IRS online account, go to irs.gov and select the option to create an account or sign in. You will need your Social Security number, date of birth, filing status from your most recent tax return, and your current mailing address. The IRS will ask you to verify this information before proceeding.
On your first login, the IRS directs you to ID.me, a third-party identity verification service. ID.me asks you to provide a government-issued photo ID (driver's license, passport, or state ID card) and may ask you to take a selfie to match against the ID. This video verification usually takes a few minutes. Once ID.me confirms your identity, you can access your IRS account and view your tax records, payment history, and refund status.
If you already have an ID.me account from another government service (such as state unemployment or Veterans Affairs), you may be able to use that existing account to verify with the IRS instead of creating a new one.
What to Do If You Cannot Complete Video Verification
Not everyone can or wants to use video verification through ID.me. If you do not have a suitable photo ID, your camera is not working, or you prefer not to submit a video, you have an alternative: you can request a verification code by mail.
When you reach the ID.me screen during account setup, look for the option to verify by mail instead. The IRS will mail a code to your address on file. This code arrives in about two weeks. Once you receive it, you return to irs.gov, enter the code, and your account is activated. You can then log in and access your tax information without ever using video verification.
The mail verification route takes longer but works just as well. Plan ahead if you need access to your account quickly, since the two-week wait is built into the process.
Verifying Your Identity When Responding to an IRS Notice
If the IRS sent you a notice about your account, a tax issue, or a payment, the verification process may not involve creating an online account at all. Some notices include a specific verification code or ask you to call a phone number listed on the notice. Others direct you to a specific IRS webpage to respond.
Read the notice carefully to see what verification method it instructs you to use. Do not assume you need to create an online account. If the notice does not give clear instructions, you can call the IRS at the number on the notice or visit a local IRS office with a photo ID and the notice itself.
What Information the IRS Needs to Verify You Online
The IRS uses several pieces of information to confirm your identity during online verification. Have these ready before you start:
- Your Social Security number
- Your date of birth
- Your filing status from your most recent tax return (single, married filing jointly, head of household, etc.)
- Your current mailing address
- A government-issued photo ID (if using video verification through ID.me)
The IRS may also ask you to confirm details from your tax return, such as your adjusted gross income or the amount of a refund. This is normal and is part of how they confirm you are the actual taxpayer, not someone trying to access your account without permission.
Troubleshooting Common Verification Problems
If your video verification fails, ID.me usually tells you why. Common reasons include poor lighting, a blurry photo ID, or a mismatch between your ID photo and your face. Try again in a well-lit room and make sure your entire face and ID are clearly visible. If the problem persists, switch to mail verification instead.
If you forget your password after your account is set up, you can reset it using the "Forgot Password" link on the IRS login page. The IRS will send a reset link to your email address. If you cannot access that email, you may need to verify your identity again before resetting your password.
If you believe someone else is trying to access your account or if you suspect identity theft, contact the IRS immediately at 1-800-829-1040. The IRS has a dedicated identity theft line and can place a flag on your account to prevent unauthorized access.
When You Might Not Need Online Verification
Some IRS tasks do not require you to create an online account or verify your identity through ID.me. If you are simply filing a tax return, you do not need an account — you can file through tax software or by mail. If you are paying taxes owed, you can use the IRS payment system without logging in.
You only need to verify your identity online if you want to access your personal tax account, view your payment history, check a refund, or respond to certain IRS notices that direct you to do so. If you are unsure whether you need an account for what you are trying to do, the IRS website usually makes this clear before you start the process.
Frequently Asked Questions
Is the IRS online verification process safe?
The IRS uses encryption and ID.me's security measures to protect your information. However, always verify you are on the real irs.gov website before entering any personal information. Scammers sometimes create fake IRS websites. Check the URL carefully — it should start with https://www.irs.gov.
Can I verify my identity at an IRS office in person instead?
Yes. Bring a photo ID and any relevant documents (such as an IRS notice) to your local IRS office. Staff can help you access your account or handle your tax matter in person. You can find your nearest office on irs.gov or call 1-800-829-1040 for the address and hours.
What if I do not have a government-issued photo ID for video verification?
Use the mail verification option instead. When you reach the ID.me screen, select the choice to verify by mail. The IRS will send you a code, which you enter when it arrives to activate your account. This takes about two weeks but does not require a photo ID.
How long does it take to verify my identity online?
Video verification through ID.me usually takes a few minutes. Once confirmed, your account is active immediately. Mail verification takes about two weeks from the time you request the code until it arrives, plus a few minutes to enter it and activate your account.
Can I use the same password for my IRS account as other websites?
You can, but the IRS recommends using a unique password for your tax account. If another website is hacked, a unique password means your IRS account remains secure. Write it down or use a password manager to keep track of it.