You can change your age on Roblox through your account settings, but the process depends on whether you're under 13 or over 13

Roblox treats accounts under 13 and over 13 differently because of federal law (COPPA, the Children's Online Privacy Protection Act). If your account is currently set to under 13, you cannot change it yourself — a parent or guardian must request the change through Roblox support. If your account is set to 13 or older, you can change your birthdate directly in your settings, though Roblox limits how often you can do this.

The reason for this restriction is that Roblox must verify a parent's permission before moving a child's account to an older age category, which unlocks features like chat and social tools that are restricted for younger players. This is a legal requirement, not a Roblox policy choice.

Key Takeaways

  • Accounts marked under 13 require a parent or guardian to request an age change through Roblox support; the account holder cannot do it themselves.
  • Accounts marked 13 or older can change their birthdate in account settings, but you can only change it once every 30 days.
  • Changing your age from under 13 to 13 or older unlocks restricted features like chat, friend requests, and social tools.
  • You will need to provide your email address and current password to make any age-related changes to your account.

If your account is under 13: parent or guardian request

If your Roblox account is currently set to under 13, you cannot change the age yourself. Instead, a parent or guardian must submit a request to Roblox support. Go to the Roblox support page and select "Account" as the category, then "Age Up Request" as the issue type. The parent or guardian will need to provide their email address, the child's username, and the child's current birthdate on file.

Roblox will send a verification email to the parent or guardian's email address. They must click the link in that email to confirm the request. After confirmation, Roblox reviews the request and typically responds within a few business days. If approved, the account will be moved to the 13+ category and the child will gain access to chat, friend requests, and other social features that were previously blocked.

Keep the email address you use for this request accessible — Roblox may send follow-up messages to that address if they need more information before approving the change.

If your account is 13 or older: change it yourself in settings

If your account is already set to 13 or older, you can change your birthdate directly. Log into your Roblox account and go to Settings (the gear icon in the top right). Select "Account" from the left menu, then find the "Birthdate" field. Click "Edit" next to your current birthdate.

Enter your new birthdate and click "Verify" or "Save." Roblox will ask you to confirm your password. After you enter it, the change takes effect immediately. However, Roblox enforces a 30-day waiting period between birthdate changes, so you cannot change it again for at least 30 days.

What happens when your age changes from under 13 to 13 or older

Moving from an under-13 account to a 13+ account unlocks several features that were previously restricted. You will gain the ability to use chat (both in-game and with friends), send and receive friend requests, join groups, and access certain games that require players to be 13 or older. Your account will also be able to use voice chat in games that support it.

Your game history, Robux balance, and inventory do not change. Everything you owned before the age change remains on your account. The only difference is that you now have access to social and communication tools that Roblox restricts for younger players.

Common reasons your age change request might be delayed or denied

Roblox may take longer to respond if the email address provided is incorrect or if the parent or guardian does not click the verification link within the timeframe Roblox sends it. Check your spam or promotions folder if you do not see the verification email within an hour.

Requests are rarely denied, but Roblox may ask for additional information if there is a discrepancy between the birthdate on file and the one you are requesting. If your request is denied, Roblox will explain why in their response email. You can resubmit a new request after addressing the issue they identified.

If you cannot access your email or forgot your password

If the email address associated with your Roblox account is no longer active, you will need to recover your account first. Go to the Roblox login page and click "Forgot Password or Username?" Follow the recovery steps, which may include answering security questions or receiving a recovery code at an alternate email address you provided when you created the account.

If you set up your Roblox account with a parent's email and no longer have access to it, contact Roblox support directly through their support page. Explain that you need to change the email address on file before you can request an age change. Support can help you regain access to your account.

Frequently Asked Questions

Can I change my age back to under 13 after changing it to 13 or older?

No. Once your account is moved to 13 or older, it cannot be changed back to under 13. This is a permanent change because of COPPA regulations. Make sure you want to make this change before you request it.

How long does it take for Roblox to approve an age change request?

Most requests are approved within two to five business days. During busy periods, it may take up to a week. Roblox will send an email to the parent or guardian's address when the request is approved or if they need more information.

Do I lose my Robux or games when I change my age?

No. Your Robux balance, game purchases, inventory items, and game progress all stay on your account. Changing your age only unlocks new features; it does not affect anything you already own.

What if my parent or guardian will not request the age change for me?

You will need to wait until you are actually 13 years old and have your parent or guardian's permission to make the request. Roblox requires parental consent for this change because of federal law. You cannot bypass this requirement.