Chase offers personal and business checks through its standard ordering system, either online through your account or by phone with customer service

Chase Bank lets you order checks directly from your checking account. You can start the process online by logging into your Chase account, calling Chase customer service at the number on the back of your debit card, or visiting a branch in person. The bank prints and mails checks to your address on file, and you pay a per-box fee that varies depending on your account type and the check design you choose.

Standard checks typically arrive within 7 to 10 business days. Expedited options exist but cost more. Chase also offers duplicate checks, which create a carbon copy as you write, and checks with custom designs or logos for business accounts. The cost per box ranges but is usually between $15 and $30 for standard personal checks, though premium designs and expedited shipping increase the price.

Key Takeaways

  • You can order checks online through your Chase account, by phone, or in person at a branch without visiting a third-party vendor.
  • Standard delivery takes 7 to 10 business days; expedited options are available at a higher cost.
  • Chase charges per box of checks, and the fee depends on your account type and whether you choose standard or custom designs.
  • You can reorder checks using the same account information, or request changes to your address, name, or account number if your account details have changed.

Ordering checks online through your Chase account

Log into Chase.com or the Chase mobile app and navigate to the "Checks" or "Account Services" section. The exact menu location varies slightly by account type, but most personal checking accounts have a link labeled "Order Checks" or "Reorder Checks" in the account settings or services menu. Click through to see available designs, quantities, and pricing for your account.

You will see options for standard checks (usually 200 or 250 per box), duplicate checks, and sometimes specialty designs. Select your quantity and design, review the shipping address to confirm it matches where you want the checks sent, and proceed to payment. Chase will charge your account for the order. You can track delivery status in your account after ordering, though the tracking information is usually limited to an estimated arrival window rather than real-time updates.

Ordering checks by phone or in person

Call the customer service number on the back of your debit card and tell the representative you want to order checks. They will verify your identity, confirm your mailing address, and walk you through design and quantity options. Payment is charged to your account. This method works well if you prefer speaking to someone or if you have questions about which check style suits your needs.

You can also visit a Chase branch and ask a teller to help you order checks. The teller can show you sample designs, explain the costs, and submit the order on the spot. Some branches keep sample check books on hand so you can see the actual paper quality and layout before deciding. In-person ordering is useful if you want to change your address or account information before the order goes through.

Understanding check costs and delivery times

Chase charges per box of checks, not per individual check. A standard box contains 200 to 250 checks. The cost varies by account type—some premium accounts include free or discounted check orders, while basic accounts pay the full per-box fee. Standard delivery is 7 to 10 business days. Expedited delivery (usually 3 to 5 business days) costs extra and is available during the ordering process.

If you need checks urgently and do not want to wait, expedited shipping is an option, though the added cost can be significant. Some people order checks well before they run out to avoid the rush. If you have already placed an order and want to cancel it before it ships, contact Chase customer service as soon as possible—once checks are printed and in transit, cancellation is usually not possible.

What to do if your account information changes

If you move, change your name, or update your account number, you will need new checks printed with the correct information. When you order checks, Chase pulls your current account details from your profile. If your address or name has changed since your last order, update your account information in Chase.com before ordering, or tell the representative when you call or visit a branch.

Do not use old checks with outdated information. Banks may reject them or process them slowly. If you have already received a box of checks with incorrect information, contact Chase customer service to report the error. Depending on the mistake, Chase may reprint the checks at no charge or allow you to return the incorrect box for a refund.

Reordering checks and managing multiple accounts

If you have already ordered checks from Chase before, reordering is faster. Log into your account and look for a "Reorder Checks" option, which will use your previous order details as a starting point. You can change the quantity or design if you want something different, or proceed with the same setup. This saves time if you are simply running low on checks and want the same style again.

If you have multiple Chase checking accounts, you can order checks for each account separately. Make sure you are logged into the correct account before placing an order, because checks will be printed with the account number and routing number associated with that specific account. Mixing up accounts during ordering can result in checks printed for the wrong account, which you will not be able to use.

Comparing Chase checks to third-party check printers

Chase checks cost more per box than many third-party printers like Deluxe, Costco, or Walmart checks. However, Chase checks are may provide to work with your account because they are printed with your exact routing and account numbers. Third-party checks are also valid and often cheaper, but you have to provide your account information to an outside company and wait for them to print and ship.

The trade-off is convenience versus cost. Ordering through Chase is faster and requires no additional steps—you stay within your bank's system. Third-party printers offer lower prices and sometimes more design options, but you lose the simplicity of ordering directly from your bank. Some people use Chase for urgent orders and third-party printers for routine reorders when they have time to wait and want to save money.

Frequently Asked Questions

How long does it take to get checks from Chase?

Standard delivery is 7 to 10 business days. Expedited options are available for faster delivery at a higher cost. The exact timeline depends on your location and current order volume at the printing facility.

Can I order checks if I just opened my Chase account?

Yes. You can order checks as soon as your account is fully set up and active. If you cannot find the ordering option online, call customer service or visit a branch—they can place the order for you.

What if I receive checks with the wrong account number?

Contact Chase customer service immediately. Provide your order number and details about the error. Chase will typically reprint the correct checks at no charge and may allow you to return or destroy the incorrect box.

Can I order checks for a joint account?

Yes. Checks for joint accounts will print with both account holders' names (or the names you specify) and the shared account number. When you order, make sure you are in the joint account and that the names are correct before submitting.

Do I have to order checks through Chase, or can I use another printer?

You can use any check printer. Third-party checks are valid as long as they include your correct routing number and account number. Many people use outside printers to save money, though you will need to provide your account information to them.