How to learn about your building participates in Bilt Rewards

Bilt Rewards is a rent payment program run by a company called Bilt that lets tenants earn points when they pay rent through the platform. Not every apartment building is part of the network. To find out whether yours is, you can search the Bilt website directly, contact your landlord or property manager, or call Bilt's support line.

The fastest method is the Bilt website search tool. Go to bilt.com, look for the "Find Your Building" or similar search feature, enter your building address, and the site will tell you whether your property is enrolled. If your building shows up, you'll also see which payment method the landlord uses and whether there are any fees attached to paying through Bilt.

If the online search doesn't show your building, contact your landlord or property manager directly. They may have enrolled but the listing hasn't updated yet, or they may be planning to join. Some landlords enroll buildings gradually, so it's worth asking whether they have plans to add your property in the near future.

Key Takeaways

  • The Bilt website has a search tool where you can enter your building address to see if it's in the network.
  • Your landlord or property manager can confirm enrollment status and explain how rent payments work through the platform.
  • Bilt Rewards is optional — you can continue paying rent through your usual method even if your building is enrolled.
  • If your building is in the network, you earn points on rent paid through Bilt, but you should review any fees before signing up.

What happens if your building is in the Bilt network

If your apartment is part of Bilt Rewards, you have the choice to pay rent through the platform or stick with your current payment method. Paying through Bilt means your rent payment goes to your landlord, and you receive points that can be redeemed for rewards like gift cards, travel, or account credits.

Bilt charges a fee for processing rent payments, typically a percentage of the amount you pay. This fee varies depending on your payment method — paying by bank transfer usually costs less than paying by credit card. You should review the exact fee structure before you decide to use the service, because the points you earn may not offset the cost of the fee.

Payment methods and timing through Bilt

When you pay rent through Bilt, you choose your payment method at the time of payment. Common options include ACH bank transfer, credit card, or debit card. The payment method you select affects both the fee you pay and how quickly your landlord receives the money.

Bank transfers typically arrive within one to three business days. Credit and debit card payments may take longer and carry higher fees. Make sure you understand the timeline so your landlord receives payment by the due date — Bilt's processing time is not an excuse for a late payment if you miss your lease important date.

What to do if your building is not in the network

If your building doesn't show up in the Bilt search, you cannot use Bilt Rewards to pay rent at that property. You'll need to use whatever payment method your landlord currently accepts — check, bank transfer, credit card, or an online portal they provide.

You can ask your landlord whether they plan to join Bilt in the future, but enrollment is entirely up to the property owner or management company. If they're not interested, there's no way to force the issue. Continue using your regular payment method.

Bilt Rewards points and how they work

When you pay rent through Bilt, you earn points based on the amount you pay. The exact point rate depends on your membership tier and any promotions Bilt is running at the time. Points can be redeemed through Bilt's rewards catalog, which includes gift cards to retailers, travel credits, and other options.

Points do not expire as long as your account remains active. However, if you stop using Bilt for an extended period, the company may close your account and you could lose unused points. Check Bilt's terms to understand their policy on account inactivity.

Comparing Bilt to other rent payment options

Bilt is one of several platforms that let you earn rewards on rent payments. Other services include Plastiq and some landlord-specific portals that offer their own point systems. The main difference is which buildings are enrolled and what rewards are available.

Before you commit to Bilt, compare the fee you'll pay against the points you'll earn. If you pay $1,500 in rent and Bilt charges a 2.5% fee, you're paying $37.50 per month just to use the service. Make sure the points you earn are worth at least that much to you, or stick with your regular payment method.

Frequently Asked Questions

Can I use Bilt if my landlord doesn't know about it?

No. Bilt processes the payment and sends it to your landlord, so your landlord must be enrolled in the program. If your building isn't in the Bilt network, the system won't accept your payment. Your landlord has to set up their account first.

What if I pay rent late through Bilt — does it still count as late?

Yes. Bilt's processing time doesn't change your lease important date. If your rent is due on the first and you submit payment on the third, it's late even if Bilt hasn't finished processing yet. Pay early enough to account for processing delays.

Do I lose points if I stop using Bilt?

Points stay in your account as long as it's active. If Bilt closes your account due to inactivity, you may lose unused points. Read Bilt's terms to see how long you can go without using the service before they close your account.

Can my landlord force me to use Bilt?

No. Even if your building is enrolled, you can continue paying rent through your usual method. Bilt is optional. Your landlord must accept whatever payment method is listed in your lease or they've previously accepted from you.

What if the Bilt website search doesn't work for my address?

Try entering your address in different formats — with or without the apartment number, with the full zip code, or with the city spelled out. If it still doesn't show up, contact Bilt support directly or ask your landlord to confirm whether they're enrolled.